Is Your Message Clear AND Consistent?
Posted On March 5, 2018 BY Dean Brenner
Does your organization accurately communicate your message and your brand to the street? Does your entire organization communicate a consistent message out to your customers, vendors, partners or shareholders? Are you sure? The larger your organization is, the more common it is to have communication gaps. Simple fact. And therefore, the larger your organization is, […]
Video: Three Levels of Communication Success
Posted On January 22, 2018 BY Dean Brenner
When we coach our clients on improving their persuasive communication skills, we don’t look at it as a matter of being “good” or “bad” at communicating. Obviously, not everyone communicates at the same level. For some, it comes very easily and naturally. For others, not so much. And for others, becoming more persuasive may be […]
The Most Important Skill in Business
Posted On January 17, 2018 BY Dean Brenner
If you can persuade others to think or act in a certain way, influence their decisions and behaviors, and build consensus among your colleagues, you have competitive advantage. Period. Full stop. In the 21st century business world, (where information is more available, attention spans have plummeted, organizations are leaner, and everyone is less loyal and […]
The Three Keys To Transforming Your Communication
Posted On January 2, 2018 BY Dean Brenner
Originally published with the Forbes Coaches Council November 22, 2017. When we think about how to become better communicators, we often think about the tools we use: our data, our PowerPoint deck, our posture and poise. And these are crucial. But the real keys to sustained, long-term improvement and success as a communicator might surprise you, in […]
Soundwaves: The 4 Skills of Great Communication, Part 4: Deliver
Posted On December 20, 2017 BY Dean Brenner
At The Latimer Group, our teaching model is based on the 4 Skills of Great Communication: Assess, Message, Document, and Deliver. In this new four-part series of our Soundwaves podcast, Dean shares the four skills of our model, through the story of The Latimer Group’s origin and evolution. As we conclude our 15th year of […]
Influence vs. Authority
Posted On November 27, 2017 BY Dean Brenner
There are two ways we can get people to do what we want or need them to do: because we have influence over them, or because we have authority over them. We can have influence without authority, and we can have authority without influence. Influence comes from respect, collaboration, and credibility. Authority comes from title […]
The Secret to Persuasive Communication
Posted On November 6, 2017 BY Dean Brenner
Originally published with the Forbes Coaches Council October 2, 2017. There are lots of tips and techniques for crafting a persuasive bit of communication. But there’s one fundamental secret that underlies all of them. What is this secret weapon or becoming a powerful communicator? Honesty. Why? Because to successfully persuade someone, you need to be […]
Make Them Care. Make Them Feel The Problem
Posted On September 25, 2017 BY Dean Brenner
Getting people to listen to you in today’s modern workplace is hard enough. We write about that challenge all the time. But once you get people to hear you, your challenge is not over. Getting people to hear you is a great first step… but only a first step. The next step, which is also […]
Video: Using Leverage to Persuade and Sell
Posted On September 21, 2017 BY Dean Brenner
Did you know that a simple lesson from your high school physics class can help you be a more powerful communicator? The Leverage metaphor is one of our core concepts at The Latimer Group, one we use every day, not just in our client workshops, but in our own communication, as well. It’s a pretty […]
Communication Leadership: Make the Message
Posted On September 18, 2017 BY Dean Brenner
Originally published with the Forbes Coaches Council at Forbes.com August 8, 2017 What’s the first step in crafting a persuasive presentation? For many people, the agony of the blank page sends them straight to the slide deck. Maybe you have a template to work with, maybe you can pull up some visually interesting data, maybe you […]