Simple idea today, that comes up in our coaching sessions all the time. My colleagues and I talk constantly about great communication skills, and all the things that help create those skills. We believe that when we take the time to prepare for our meetings, presentations and calls, we will do a much better job creating success, and […]
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This post was written by Hannah Morris, Director of Assessment & Advancement at The Latimer Group. Situational awareness – being aware of what is going on around us – is a crucial element of successful communication and connection. It starts with paying attention to and getting familiar with a baseline of what is normal, what can be […]
You can tell a lot about an organization by the way it behaves. The things that an organization says it cares about matter, of course. But what matters more is whether the organization’s actual behaviors match up with its communication. It is one thing to say “our customers come first.” But what matters more is whether, […]
A few weeks ago, during a coaching conversation, a business leader made a comment to me about the blind spots within his team. He was highly frustrated by the way his team was making choices and decisions. He went on in great detail to explain all the ways they were being “reactive” to the market […]
Memory is a curious thing, serving different people in different ways. Some people have a great memory for numbers, others dates, and still others names. My memory is pretty esoteric. I can tell you the name of every episode of the television show The West Wing, the opening day starting lineup for nearly every Yankee […]
This post was written by Hannah Morris, Director of Assessment & Advancement at The Latimer Group. At some point or another, we’ve all probably shared an exhausted statement of how busy we are. The reality is that when we are scheduled with meetings back-to-back throughout our workday or have an unending list of deliverables, it is hard […]
(Author’s Note: I wrote this piece nearly one year ago, on September 11th, 2020. And based on the number of emails and comments I received at the time, it resonated loudly with many. So, with the twentieth anniversary of September 11th, 2001 approaching, we share it again today. Be safe, everyone. — DMB) I love […]
This post was written by Lauren St. Germain, Facilitator and Coach for The Latimer Group. Here at The Latimer Group, we live by the idea that communication skills should no longer be considered a “soft skill.” We believe that communication is a “power skill”, and earlier this year, McKinsey & Company helped prove this to be true […]
In so many organizations, we see discussions around problem solving go wrong. To be an effective problem solving organization, there has to be a framework of questions that will lead towards full alignment on the issue. Once we have that alignment, then we can have a serious conversation around legitimate solutions. In a world where everyone […]
The best speakers I know don’t waste words. The best speakers I know say what they mean, as clearly as possible, in as few words as possible, as often as possible. They don’t waste their audience’s time, or weaken their message, with weak language like “pretty much,” “sort of,” “kind of,” or “a little bit.” Phrases […]
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What if it were possible to simplify communication, and break it down into a series of simple, repeatable steps? Persuaded tells you how.