Without clear and thoughtful leadership, organizations risk losing the competitive advantage AI offers in creating effective and persuasive communication. AI enhances, but cannot replace, judgment, clarity, presence, or persuasion—and the same tools and practices that have long helped us strengthen communication also help in using AI to its full capabilities. So how

One of the best ways to communicate in a powerful way is through the use of story. And one of the best story telling techniques we know is called “Problem→Solution.” We use it and teach it all the time.

Most people think of their communication as a tangible and clear output: words on the page, images and messages on a slide, words coming out of the mouth. And there is truth in that belief.

It’s a common occurrence in the business world. You prepare for a meeting or presentation, expecting that you will be able to speak for a certain length of time… only to find out that you will be allotted much less time than you planned for.

Have you ever led a meeting, handed out the slide deck, began discussing the topic and while still on slide 1 or 2, most of your audience has already flipped to the last slide?

In our workshops, we talk all the time about making things simple. The simple answer wins the day most of the time. In a world that is increasingly fast-paced, time-starved, and overloaded with information, the person who can

Your audience will only remember a small percentage of what you say. Some studies suggest it will be less than 20%. Fact. Other studies suggest that the average adult attention span is now about 8 seconds. Bummer. So what do you do about it?

When we map out what a possible future state looks like, we discuss three levels of communication success, each with specific skills that can be mapped. Here is a quick primer on how to think about your own skills:

There are tangible outcomes that arise from good communication skills, and those outcomes can often be measured specifically. But there is another benefit that comes from being a good communicator, one that is harder to measure, but often even more powerful.

Have you ever listened to that person who says something like “um” over and over and over? After a while, all you hear are the “ums.” How about the person who says

We write constantly in this blog about all the different elements of good communication… clear messaging, effective visuals or slides, powerful presence and delivery, speaking with the “executive voice“…

In many workshops, we see two parallel fears come up over and over. People fear silence when they’re speaking. Silence makes them uncomfortable.

Anyone who has ever worked with The Latimer Group, or read or listened to any of our content, will easily recall one of the primary tenets of our work – great communication requires that you understand who you are speaking to. We discuss this constantly — anyone who

Have you ever, um, listened, um, to someone who, um, has a distracting pattern to the way they, um, speak?

A healthy body has oxygen flowing freely. And inside your organization, information flow is like oxygen. Organizations need information flowing freely to the right people, in the right ways, in order to drive good business results. So how do we activate that information flow? By doing THREE specific things:

I love the quiet of the early mornings. One of my favorite things to do is wake up early, pour a cup of hot coffee, sit in a rocking chair on our front porch and just

Therefore, the most valuable person in most meetings today is not the person with all the details. The most valuable person today is the person who can

We have been having the same conversation over and over lately, with many different client companies. Many of our clients are looking closely into

Great communication requires a full toolbox of strong communication skills. And my colleagues and I can (and do) talk about such skills with our clients every day. But before we can fill up your toolbox with strong skills, we first need to lay the foundation of strong mindsets

Twice a week, The Latimer Group’s experienced facilitators deliver clear, succinct, and actionable lessons about business communication to tens of thousands of readers worldwide. Here’s the latest entry: