It's a noisy world out there.
It's a noisy world out there.
Welcome to The Latimer Blog.
Twice a week, The Latimer Group’s experienced facilitators deliver clear, succinct, and actionable lessons about business communication to tens of thousands of readers worldwide. These are real-world observations from our team, underpinned by working with over 25,000 participants since 2000.
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Manage Expectations; Maintain Credibility
You need your credibility if you want to accomplish anything. And it is hard to have any credibility if you always disappoint. We’re focused on simple ideas here at The Latimer Group. And today, we’re thinking about honest communication that manages expectations.
What’s the Source of Your Credibility (or Lack Thereof)?
Where does true credibility come from? The short answer is “many places,” including the following three critical areas