Video: How to Be Heard in a Noisy World
Posted On June 29, 2022 BY Dean Brenner
Good morning, friends! It’s a noisy world out there, with lots and lots of things competing for everyone’s attention. And in this kind of a world, it is harder than ever for our message to cut above and through the noise, so that we can be heard. We all need to be heard. We all […]
Persuasion is Not a Jedi Mind Trick
Posted On June 27, 2022 BY Dean Brenner
I recently had a conversation with a person I am coaching, and he recounted a story to me. He recently had led a really hard meeting with colleagues, where he made a presentation on a challenging, divisive topic. He was trying to build alignment within the business unit on how to handle a significant business […]
The Common Language of the Playground
Posted On June 24, 2022 BY Dean Brenner
(Author’s Note: I was scrolling through our blog archive over coffee in the early morning hours yesterday, when I came across this post from several years ago. The story is a simple one, and pretty self-explanatory. But as I always say to my clients, colleagues and friends, the simplest stories often have the most powerful […]
Being a Great Communicator Also Means…
Posted On June 22, 2022 BY Dean Brenner
In a recent workshop, one participant asked a series of questions about how broad the application of the content we were teaching in the course actually was. I answered in a very “Latimer way,” by saying that our model applies to all forms of workplace communication: meetings, conference calls, presentations, email exchanges, etc. As I […]
Controlling the Outcome of Your Communication
Posted On June 20, 2022 BY Dean Brenner
“That’s not what I said…”“That’s not what I meant…” “You’re not hearing me…” You’ve probably said at least one of those three things at some point in communicating with your colleagues. At first pass, they may seem like simple objections, simple statements to help steer someone to the point you’re trying to make. But if […]
“Is That Expensive?” (It all depends on the context…)
Posted On June 15, 2022 BY Dean Brenner
I had a powerful discussion yesterday with a room full of people from one of our client companies. We were talking about their new service area, and how to position it. Their company is in a highly competitive industry where differentiation is hard, and where price is highly scrutinized. The fear in the room is […]
Know Thy Enemy
Posted On June 6, 2022 BY Dean Brenner
My wife and I were at a wonderful birthday celebration yesterday for a dear family friend, and the party was filled with many friendly faces, some of whom I had not seen in a while. Among those faces was a lawyer friend who is an accomplished and highly-regarded litigator, and who I had interacted with […]
What is Your Persuasive Point of View? (Part 2)
Posted On May 27, 2022 BY Hannah Morris
This post was written by Hannah Morris, Facilitator and Coach at The Latimer Group. In Part 1 of this post, we examined the importance of knowing one’s persuasive point of view to effective communication. It is our thesis statement. It is what our audience most needs to hear in order to understand our message, care […]
What is Your Persuasive Point of View? (Part 1)
Posted On May 25, 2022 BY Hannah Morris
This post was written by Hannah Morris, Facilitator and Coach at The Latimer Group. Have you ever found yourself struggling to respond to the question, “What’s your presentation about?” or “Why were you meeting with X?” or “What was in that report you sent?” When asked to create concise summaries of complex topics, many of […]
Coaching Advice: Connection vs Correction
Posted On May 23, 2022 BY Dean Brenner
During work discussions with our colleagues — when we are debating issues and making choices about things like strategy, policy or design — many (perhaps most) conversations come down to the following choice: Which is more important? “Winning” the discussion or maintaining functional dialogue with our colleagues? In other words, when we are debating the […]