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Category: Persuasion

How to Succeed in the New Communication Age

At The Latimer Group, we speak with our clients and friends all the time about the “New Communication Age” that we live in. Today, communication is not just about having or controlling information. Years ago, in an era when not everyone had access to all the information they needed, the best communicators were, in fact, […]

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Make Yourself Easy to Listen To

We write constantly in this blog about all the different elements of good communication… clear messaging, effective visuals or slides, powerful presence and delivery, speaking with the “executive voice“… these kinds of topics are the dominant themes in this blog. But today, I want to write about the “net effect” of all of these things. When you combine […]

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The Self-Evident Truths of Communication Today

What does the world of communication look like right now? What are the barriers to getting our point across today, at this moment in time? There are a bunch, and none of them are inconsequential. Truth #1: The world continues to be a really noisy place. There are lots of people and things competing for attention span and mind share, and it […]

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The Message Makeover Minute: Navigating Difficult Conversations

Navigating challenging conversations is never easy, but in today’s world, it’s a skill that’s more important than ever to have in your communication toolbox. In this short video, we talk with you about some basic foundational mindsets that you should have as you enter into your next challenging conversation. For more episodes of The Message […]

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Navigating Challenging Conversations, Part 3

As I wrote in the initial post in this series, I am in the midst of examining my own playbook for navigating challenging conversations. Such skills have never been more important, at least in my lifetime. And while that statement fairly opens me up to accusations of tempocentrism, I happen to believe it to be […]

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Navigating Challenging Conversations, Part 2

Relationships, professional and personal, can be made or broken by the manner in which challenging conversations are handled. If handled well, the relationship can be forever strengthened. If handled poorly, the relationship may never recover. So, a complete tool box of tactics is a very valuable thing to have. In my last post, I shared […]

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Navigating Challenging Conversations, Part 1

The ability to navigate our way through a challenging conversation is always a great skill to have, especially when there are large issues to be discussed. And especially when we know people have big opinions and big emotions. I am in the process of re-examining my entire set of tactics and behaviors around challenging conversations… […]

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These 5 Words Can Make You More Persuasive

At The Latimer Group, we believe that the ability to persuade, influence and build consensus is the most important skill that you can have in the workplace. If you attempt to add one skill to your tool box, verbal persuasion should be at the top of your list. This begs the obvious follow-up question… How do you make yourself […]

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The Self-Evident Truths of Communication Today

What does the world of communication look like right now? What are the barriers to getting our point across today, at this moment in time? There are a bunch, and none of them are inconsequential. Truth #1: The world continues to be a really noisy place. There are lots of people and things competing for […]

Read more