Know Thy Enemy

Posted On June 6, 2022 BY

My wife and I were at a wonderful birthday celebration yesterday for a dear family friend, and the party was filled with many friendly faces, some of whom I had not seen in a while. Among those faces was a lawyer friend who is an accomplished and highly-regarded litigator, and who I had interacted with […]

During work discussions with our colleagues — when we are debating issues and making choices about things like strategy, policy or design — many (perhaps most) conversations come down to the following choice: Which is more important? “Winning” the discussion or maintaining functional dialogue with our colleagues? In other words, when we are debating the […]

So this really happened to me… yesterday, May 17, 2022. I was getting ready to run a virtual coaching session with three participants, from my office at Latimer headquarters. The session was due to start in about five minutes. And I ran to our learning studio (where we teach many learning sessions and record audio […]

I heard from a business leader last Friday, someone I have done some business with, but who is also a friend. And what started as a quick “hey, how are you” conversation, turned into an hour-long therapy session of venting and asking for advice… in both directions. I was thinking about this conversation for the […]

Hello friends! We are continuing our latest blog tradition of fielding your questions about effective communication. You can send us the questions any way you want… via phone, email or the “Dear Latimer” box on the right side of most pages on our site. When we get a question we will always answer directly back […]

My colleagues and I talk and teach all the time about the power of strong communication skills. When we communicate effectively, The Latimer Group always says, we drive results. We get approvals. We connect with the people around us. So many good things happen when we can communicate well. But let’s add to that long […]

Hello friends! We recently added a new element to our website, where you can submit your communication questions directly to us. We will collect the questions, and either answer directly back to you, or when appropriate, publish your questions and our answers on our blog. Our goal here is to give you some quick support […]

It’s OK To Not Be OK

Posted On March 25, 2022 BY

(Author’s Note: For those who have been following along with this blog for a while, you know that your authors, especially this one, are not afraid to share elements of our non-work life here. For those who are new to this blog, don’t let the personal nature of today’s topic scare you away. This is […]

So often in preparing to communicate, we make a fundamental mistake: we enter what my colleagues and I refer to as “the messenger mindset.” What this means is that our entire approach to communication is about the “delivery of information.” Rather than communicating based on goals and desired outcomes, we set out to inform, to update, […]

Business Is a Team Sport

Posted On March 14, 2022 BY

One of the primary goals of this blog is to share our team’s ideas on communication skills, and highlight all of the ways that great communication helps you in the workplace. Great communication contributes to stronger leadership, collaboration, customer service, client retention, brand building, sales success, employee retention… a long list of important business success […]