Is the Pursuit of “Consensus” Always a Good Thing?
Posted On December 14, 2015 BY Dean Brenner
We were having lunch with a good friend and client of The Latimer Group last week. During our discussion, we mentioned some ideas around the concept of “consensus” as it differs from the concept of “persuasion.” Our work has always been focused on helping our clients build the skills of persuasion, and our clients value […]
How to Survive in a Noisy World
Posted On December 2, 2015 BY Dean Brenner
Quick thought for the day, and a theme we discuss all the time here at The Latimer Group. Wow, is it ever noisy out there! And the best way to get the attention of your colleagues, the best way to be heard, is not to yell louder. The answer is not to combat noise with […]
Speaking Tip: Think in Periods, Not Commas
Posted On November 30, 2015 BY Dean Brenner
Have you ever sat through a meeting, listening to someone who just rambles on and on and on? Brutal, isn’t it? You are looking at your watch or your phone, trying to wish the time forward and each time you look you realize it is only 48 seconds since the last time you looked. It […]
What is “Listening Bias,” and How Can We Overcome It?
Posted On November 23, 2015 BY Dean Brenner
In our last post, we talked about a few key steps you can take to become a better listener. But there will always be obstacles inhibiting our ability to listen. One of those obstacles is bias — the idea that we have preconceived ideas about who we’re communicating with, which prevents us from being fair […]
The 3 R’s of Active Listening
Posted On November 19, 2015 BY Dean Brenner
Think of all the communications courses you’ve taken, seminars you’ve attended, and articles you’ve seen in which they tell you how to speak, how to present, or how to create a PowerPoint slide. Compare that to how much less often a course is offered on how to listen. Active listening is a key — an […]
Be More Than a Messenger
Posted On November 18, 2015 BY Dean Brenner
We talk about this theme often here at The Latimer Group. But as with any important theme, it merits multiple mentions. When we are communicating in the workplace, we need to make sure we have the correct mindset. And that mindset is this… be more than a messenger. We need to be thinking about doing […]
Great Communication as Service to Others
Posted On November 9, 2015 BY Dean Brenner
When we communicate well in the workplace — when we get to the point, when we articulate value, when we make the point clearly — what we are really doing is respecting our audience, and their time. When we do not prepare sufficiently, or make the point quickly and clearly, then what we are really […]
The War On Detail
Posted On November 2, 2015 BY Dean Brenner
Details matter in business, and in some industries, the details are everything. But the amount of detail we discuss in meetings and presentations, and the way in which we communicate it, is a daily source of frustration in most companies. Ask yourself this question: “What percentage of meetings that you sit in take your time […]
How to Persuade Your Audience Using the Concept of Leverage
Posted On October 28, 2015 BY Dean Brenner
Have you experienced the power of presenting in front of a camera? Chances are if you’ve been in one of our workshops, you’ve had the opportunity to be videotaped while you present. And you’ve experienced firsthand the transformational power of seeing yourself come to life on the screen. It’s a tremendous learning experience—we see our […]
Know Your Audience, and Great Things Will Happen
Posted On October 22, 2015 BY Dean Brenner
We discuss in every single workshop the power and importance of knowing your audience. It is a fundamental belief here at The Latimer Group, and we embrace the fact that knowing your audience is a key differentiator between mediocre and great communication skills. Here is a story to illustrate the point. We partner with many […]