The 3 R’s of Active Listening

Think of all the communications courses you’ve taken, seminars you’ve attended, and articles you’ve seen in which they tell you how to speak, how to present, or how to create a PowerPoint slide. Compare that to how much less often a course is offered on how to listen. Active listening is a key — an absolute MUST — for good communication, and it’s something we focus on frequently in our workshops at The Latimer Group. We break it down to 3 simple R’s to help you be a better listener:

  1. Respect — Active listening starts with the most common of courtesies. Engage with the person you’re communicating with. Turn off your phone. Don’t multitask. Focus your attention, because it will help you…
  2. Remember — Before things go in one ear and out the other, take a moment to jot notes during your conversation. Repeat key phrases back. Engage in a dialog to help you retain that key information. Ask questions for clarity. And then, once you’ve got it…
  3. Review — Wrap up your conversation or presentation with a summary, an action plan, next steps, etc. Go over what you covered, and what was decided as a result.

Use these 3 R’s liberally, and good listenership and respect will soon become traits you’re known for. Not a bad reputation to carry with you through your career.

Good luck.

At The Latimer Group, our individual Coaching services are highly customized and designed to help you achieve your specific goals. Typical engagements focus on developing skill sets in Leadership Communications, Public Speaking, and Executive-Level Business Presentations. To learn more, e-mail us at


One response to “The 3 R’s of Active Listening”

  1. […] our last post, we talked about a few key steps you can take to become a better listener. But there will always be obstacles inhibiting our ability to listen. One of those obstacles is […]

Dean Brenner

A book about change

The Latimer Group’s CEO Dean Brenner is a noted keynote speaker and author on the subject of persuasive communication. He has written three books, including Persuaded, in which he details how communication can transform organizations into highly effective, creative, transparent environments that succeed at every level.