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Category: Virtual Communication

The Risk of Not Turning Your Video Camera On

My colleagues and I think about communication in very broad terms. We define our communication as more than just our words or our slides. Our communication is everything we bring into the interaction… our words, slides, body language, facial expression, attire, silence, questions… all of it contributes to what we communicate to people around us.  […]

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Why Is Virtual Communication Exhausting?

This post was written by Hannah Morris, Director of Assessment & Advancement at The Latimer Group. Zoom fatigue is real. For many of us it is due to the sheer volume of videoconferences that we are on each day. The increase in the use of videoconferencing tools in 2020 is staggering. There is both anecdotal and empirical […]

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Talking on Mute

This post was written by Hannah Morris, Director of Assessment & Advancement at The Latimer Group. No, this is not about all the times when we try to contribute to conversations, only to realize that we have disabled our own audio. It is not about tallying the number of times that “You’re on mute.” gets said in […]

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Can “Virtual” Connection Be Real?

This post was written by Hannah Morris, Director of Assessment & Advancement at The Latimer Group. Like many of you, I had some experience with virtual communication prior to this year, but it was not yet a mainstay of my work. And, like many others, I was skeptical about its use as a replacement for face-to-face interactions. […]

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The Best Email I Have Ever Received

Writer’s Note: We continue our focus this week on uplifting stories, meant to make you smile. Today, we are reposting something I wrote almost exactly one year ago, about an email I received from my son. I hope this post works as intended, and that it puts a smile on your face. Enjoy! Every once […]

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Moving Your Event to a Virtual Platform

I was recently speaking to a close friend who had just attended a conference for her industry. The conference had been on the schedule since last fall, since right after the prior annual event. So, everyone knew this event was coming. But what transpired during the day-long conference last week was, in the words of […]

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Email Tone and How to Manage It

This post was written by Hannah Morris, Director of Assessment & Advancement at The Latimer Group. Have you ever opened an email, started reading, and, five words in, felt a strong visceral reaction? Perhaps it is a warm flush of gratitude and recognition, a tightness in your chest that holds excitement and opportunity. Or maybe it’s the […]

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Building Customer Relationships When We Can’t Meet

Building connection and relationships with our clients is the coin of the realm in business. There are lots of important inputs that lead to business success. But our clients and the relationships we build with them are the most important input of all, by far. It’s not even close. And as we all now know, […]

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The Self-Evident Truths of Communication Today

What does the world of communication look like right now? What are the barriers to getting our point across today, at this moment in time? There are a bunch, and none of them are inconsequential. Truth #1: The world continues to be a really noisy place. There are lots of people and things competing for attention span and mind share, and it […]

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The Risk of Long Distance (Work) Relationships

Maintaining relationships from distance is hard. Very hard. Whether it was the high school relationship you tried to keep together when one or both went off to college… or a marriage put to the test because of a job relocation… or a best friendship tested when one of you moved across country… there are countless […]

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