Persuasion

This post was written by Kendra Raguckas, eLearning Designer and Facilitator at The Latimer Group. This week I began working on a new eLearning module for creating strong slide decks. In our work with clients, we always give the same advice: make sure your slides complement the speaker, capture the audiences’ attention, and help them […]

This post was written by Dan Cooney, Director of Coaching and Senior Facilitator at The Latimer Group. A Gartner Group study found that two-thirds of workers need to check in with more than one boss to get their work done. Yes, the rise of the matrix organization has contributed to this dynamic, but so too […]

Our three-year-old daughter challenged us a lot this weekend. But I could write that sentence almost anytime. She is strong and stubborn and delightful and hysterical, all at the same time. My wife and I adore and encourage her strength. But we also believe in strong parenting, and rules and limits. Which means we lock […]

Originally published with the Forbes Coaches Council, July 2018. Showing your audience respect has a lot of great payoffs. It makes your audience feel engaged and positive, it can enable a culture of buy-in, in which people feel committed not only to execute a plan or implement a new product but to make it succeed, […]

I was working with one of our best clients last week, FedEx. And during one of the workshops, one of the participants opened the presentation with a quote from Fred Smith, FedEx CEO and Founder: “If change makes you uncomfortable, then you are going to hate extinction.“ Despite the fact that I can’t be certain […]

We have shared many past posts here on the need and importance of clarity and brevity in your communications. Clarity and brevity are often the price of admission to be heard in the 21st century — table stakes — the cost to simply be able to play in the big leagues and have people listen to you. But […]

Originally published with the Forbes Coaches Council, June 2018. As a speaker, it’s always important to project authority. Whether through a mastery of detail, a clear understanding of your audience’s needs, a strong speaking voice or a poised stance at the front of the room, showing that you have expertise and confidence can go a […]

We coach people to be as persuasive and powerful in their communication as possible. But sometimes, your audience is just not open to what you have to say. Our clients often share experiences where the audience is not always open minded. Some of our clients tell us, “They don’t want to hear that from me,” […]

Originally published with the Forbes Coaches Council, May 2018. Have you ever been in a meeting with someone who is clearly giving you the same presentation she’s given before to other audiences? There are some telltale signs: a generic set of benefits, little anticipation of objections, a lack of details that speak to your specific […]

When we communicate well in the workplace — when we get to the point, when we articulate value, when we make the point clearly — what we are really doing is respecting our audience, and their time. When we do not prepare sufficiently, or make the point quickly and clearly, then what we are really doing is disrespecting […]