Kendra Raguckas

Hello friends, Our blog remains our primary form of regular communication with all of you, and the activity on our site is something we are really proud of. We also enjoy it when a reader reaches out with a comment or a question, which happens all the time. But as we have reviewed our site […]

Hello, clients and friends of The Latimer Group, We are excited to share Fathom with you. We launched Fathom in late 2019, took a break from it in 2020 while we dealt with more pressing business issues, and then reintroduced you to this publication in March 2021. The tagline for Fathom is “Strategies for Creating the […]

(Hello, clients and friends of The Latimer Group. We are excited to re-introduce you to Fathom, which we launched in late 2019… but like so many other things, lost some momentum amidst the turmoil of 2020. The tagline for Fathom is “Strategies for Creating the Persuasive Organization,” which exactly captures our intent with this piece. […]

In this episode we interview long-time friend and advisor Phil Bonanno on the art (and a little bit of the science) behind understanding your customer, and figuring out how to connect with them. Phil has a unique take on human connection, and how it plays into the ways we communicate and sell. And he is […]

This post was written by Kendra Raguckas, Director of Instructional Design & Technology at The Latimer Group. Two weeks ago, our team hosted a free online conversation focusing on our new normal in the virtual world. We shared our top five observations from the transition to mandated remote work and our recommendations on how to adjust […]

To The Latimer Group Community, We hope you are doing as well as possible, given the rapidly changing health and business environment. Our team has been working remotely since last week, and we remain ready and fully equipped to continue to provide you with the necessary communication coaching and training. We are all managing new […]

This post was written by Kendra Raguckas, Director of Instructional Design & Technology at The Latimer Group. Like many of you, during this time of uncertainty, The Latimer Group is working remotely. This is a new normal for most of our team and there has been some adjustment to our communication as we transition to virtual […]

Welcome to the latest episode of The Message Makeover Podcast. Recently, Kendra and I shared a conversation with Lydia Fenet about the art of persuasion, and the ways to command attention in every room you walk into. Lydia is a Managing Director at Christie’s in New York City, and is the most prominent charity benefit […]

This post was written by Kendra Raguckas, eLearning Designer and Facilitator at The Latimer Group. Last week I attended Women in Leadership: Lessons from the Top hosted by People’s United Center for Women and Business. I had the pleasure of hearing two successful women speak: Judy Olian, Quinnipiac University’s 9th President, and Sara Longobardi, Senior Executive […]

This post was written by Kendra Raguckas, eLearning Designer and Facilitator at The Latimer Group. This week I began working on a new eLearning module for creating strong slide decks. In our work with clients, we always give the same advice: make sure your slides complement the speaker, capture the audiences’ attention, and help them […]