I recently saw a post on Instagram from a good friend, who also happens to be a highly effective child psychologist and successful author. Her name is Katie Hurley, and she posted the following: “When we replace ‘what’s wrong with you?’ with ‘what have you been through?’ we meet each other with empathy and compassion.” […]
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Great communication does not just happen. It requires thought, preparation, practice… and it requires a philosophy. There are many philosophies out there in the 21st century business world. But here is what works for us (and our clients tell us it works for them as well): Great communication requires a few key ingredients, which are the basis […]
This week, I am highlighting two special relationships that have had a disproportionate impact on the growth and success of The Latimer Group. It’s “Relationship Week” here at TLG headquarters. In my last post, I shared a little history about the founding of The Latimer Group, and focused on a man who hired us for […]
This week, I am going to highlight two special relationships that have had a disproportionate impact on the growth and success of The Latimer Group. It’s “Relationship Week” here at TLG headquarters! I founded The Latimer Group in 2002, with little more than an idea, three extra rations of energy and passion, and encouragement from […]
This post was written by Dan Cooney, Director of Business Development at The Latimer Group. We all see things differently. Thanks, Captain Obvious! Yes, it’s a truism, but why is this one so important to you as a communicator? You have to understand the perception gap — the difference between what you said and what […]
This post was written by Kendra Raguckas, eLearning Designer and Facilitator at The Latimer Group. Last week I attended Women in Leadership: Lessons from the Top hosted by People’s United Center for Women and Business. I had the pleasure of hearing two successful women speak: Judy Olian, Quinnipiac University’s 9th President, and Sara Longobardi, Senior Executive […]
There are two ways we can get people to do what we want or need them to do: because we have influence over them, or because we have authority over them. We can have influence without authority, and we can have authority without influence. Influence comes from respect, collaboration, and credibility. Authority comes from title […]
There are lots of ways to think about how we speak, and the way we deliver our message in the workplace. There is no one single standard for what is required and what is considered “great.” Authenticity always needs to rule the day, and we all need to have the confidence to speak in our […]
We just concluded a long stretch of workshops with several clients, and regardless of company or industry, a few things remain intensely clear to us. You’ll never regret clarity and simplicity in your communication. People will never tell you “that was too clear,” or “you got to the point too quickly,” or “your message was […]
Want a copy of Dean Brenner’s latest book?
What if it were possible to simplify communication, and break it down into a series of simple, repeatable steps? Persuaded tells you how.