Communication

Is it possible to communicate too much during a crisis? Let’s dig into that question a bit. During a crisis, emotions tend to run higher than normal, for everyone. And the default setting for most people during such a period is to hyper communicate. The common wisdom is that “more information is better” during a […]

Like many of you, I crave good communication from the people I lean on in a crisis. I look to the leaders in my life… political, business, personal… and I lean on them for good communication when things are bad. I prefer good communication all the time. But I need good communication during a crisis. […]

Last week, we hosted a free lunchtime conversation to share our observations on the “new normal” world we have all been thrust into. We covered some of the obvious communication implications of this new world, but our conversation went well beyond that. This health crisis has impacted not just the way we communicate, but the […]

I’m thinking a lot about how well we listen. How well do you actually listen to the people around you? Do you think you listen well? Are you sure? I think I listen well, most of the time. When I focus on it, which is often, I listen really well. But it is really easy […]

We have been meeting virtually for a long time, and the ability to use virtual meeting platforms to get people together is not at all new. My colleagues and I have been communicating and teaching via WebEx since The Latimer Group started nearly twenty years ago. But like many organizations, virtual communication tools have been […]

This post was written by Kendra Raguckas, Director of Instructional Design & Technology at The Latimer Group. Like many of you, during this time of uncertainty, The Latimer Group is working remotely. This is a new normal for most of our team and there has been some adjustment to our communication as we transition to virtual […]

Well now… is anyone else having a tough week? Raise your hand if this past week or two have been unlike anything you have ever been through before. (Please know that I have both my hands raised right now.) Scary times, indeed. We are in the midst of a health crisis that, while we have […]

This post was written by Hannah Morris, Director of Assessment & Advancement at The Latimer Group. A lot has changed since I wrote this post three weeks ago, and for me the topic is even more critical now. Managing our self-talk in situations of anxiety and uncertainty is essential in allowing us to function – both for […]

Hello clients and friends, Over the last few days, we have been on the phone with many of our contacts at our client companies, and everyone we have spoken to is in agreement on the following: We are living in challenging, uncertain and rapidly-changing times. There is no denying that. Among the many aspects of […]

This post was written by Hannah Morris, Director of Assessment & Advancement at The Latimer Group. Names identify us and names connect us. When we use someone’s name, we acknowledge them, include them and show them respect. Using names is a powerful communication technique and an important element in building connection. This is not new information, but […]