Making Memory Work for You
Posted On July 23, 2021 BY Jay Prewitt-Cruz, EdD
Publisher’s Note: This post was written by Jay Prewitt, who is the newest member of our team, and is a Facilitator and Coach with us at The Latimer Group. Jay is pursuing a EdD in Organizational Leadership at the University of Southern California, and brings a wonderful voice and perspective to our team and to our readers. […]
Your Presence is Everything About You
Posted On July 21, 2021 BY Dean Brenner
There is a mindset I hear people articulate from time to time… and that mindset is that your presence is primarily created by the way you look and carry yourself. I heard this again recently in a workshop I was teaching, and the participant said that they did not have the wardrobe to create a […]
How Quickly Should You Get to the Point? It Depends!
Posted On July 19, 2021 BY Dean Brenner
My colleagues and I always talk about the importance of getting to the point quickly. So don’t worry… I am not about to contradict twenty years of Latimer teaching. But my colleagues and I also believe in the importance of audience and situational awareness, and that we should always try to avoid a one-size-fits-all approach. […]
Persuasion Tips: Make Your Audience Feel the Problem
Posted On July 14, 2021 BY Dean Brenner
Getting people to listen to you in today’s modern workplace is hard enough. We write about that challenge all the time. But once you get people to hear you, your challenge is not over. Getting people to hear you is a great first step… but only a first step. The next step, which may also be the […]
Fathom: Creating a Culture — Best Practices for Strong Virtual Communication
Posted On July 12, 2021 BY Dean Brenner
Hello, clients and friends of The Latimer Group, We are excited to share Fathom with you. We launched Fathom in late 2019, took a break from it in 2020 while we dealt with more pressing business issues, and then reintroduced you to this publication in March 2021. The tagline for Fathom is “Strategies for Creating the […]
Good “Pre-Persuasion” Makes Everything Else Easier
Posted On July 9, 2021 BY Dean Brenner
Do you find it easy to persuade people? That’s a broad question, with an answer that is likely to be some version of, “sometimes.” Whether someone is easily persuaded depends on a lot. The size of the ask, the environment and situation you’re in, the kind of person you’re trying to persuade, and other variables can all play […]
Speaking Tips: 5 Ways to Calm Your Nerves
Posted On July 7, 2021 BY Dean Brenner
Asking people if they “get nervous” when they have to stand up and speak is almost not worth asking. For most of us, the answer is a resounding “yes.” As we begin to return to an in-person post-pandemic work environment, many of you will have important meetings, conference calls, or presentations on your calendar. Some […]
The Search for Brevity
Posted On July 5, 2021 BY Dean Brenner
Have you ever sat through a meeting, or a conference call, or a presentation, and thought to yourself… “Oh my god… I wish this person would get to the point…“? Yeah. Me too. Many, many times. We all know what it feels like to have our time wasted by someone who just won’t, or can’t, […]
The Customer is NOT Always Right
Posted On July 2, 2021 BY Dean Brenner
Sometimes certain phrases get repeated so often, they become more than cliche. They become indisputable fact. But that doesn’t mean such statements are always correct. Like many cliches, “the customer is always right” has a great deal of truth to it. The customer knows what they want or need, and the customer is entitled to […]
Best Practices for Strong Virtual Communication – FATHOM Issue 4
Posted On July 1, 2021 BY Hannah Morris and Kendra Raguckas
The disruption caused by stay-at-home orders forced sometimes painful transitions, but it also created the opportunity for significant evolution and innovation across business