listening

I am relearning, once again, some powerful lessons about communication. And I am learning them from our infant daughter. Our daughter is rapidly approaching her first birthday, and is doing all the things you would expect her to be doing. Crawling around, getting into things she shouldn’t, making all sorts of sounds, screaming when she […]

A colleague pointed us to a recent episode from the BBC Business Matters podcast. The subject: Has email made us more passive-aggressive at work? Here’s the¬†excerpt: Passive aggression, defined, is behavior characterized by indirect resistance to the demands of others, and an avoidance of direct confrontation. Both of which are much more easily done via […]

On Labels and Judgments: 2016

Posted On April 18, 2016 BY

(Earlier today, at my 5am spin class, I heard some sad news. I learned that a guy who had been a regular member of our early morning spin group had died over the weekend, apparently taking his own life. We weren’t close… we were friendly, enough to chat before and after class. We knew each […]

I was recently speaking to a client, a person I have been coaching for about six months. This coaching assignment has been focused on the subtle aspects of persuasion. He is relatively new in his organization, and has wanted to work on how to better influence his colleagues, without coming on too strong. Many of […]

My colleagues and I always talk about the importance of knowing your audience, and preparing for your work communication correctly. We work with our clients on their ability to clarify the message and the ask, and to try to anticipate what the audience will care about, and the questions or objections they may have. And […]

The Need for Respectful Discourse

Posted On February 15, 2016 BY

Last Saturday night, Feb 13, 2016, I was standing on the bench for the Choate hockey team, cheering for the team, and supporting two of my good friends, Pat Dennehy and Mike Velez. They indulge me a few times a year, and let me join the team as “guest coach,” which basically means I cheer, […]

We recently wrote about that voice of insecurity that comes into our heads when we are experiencing self doubt. We all know that voice. Some of us hear it more often than others, but we have all heard it… the voice that says you aren’t good enough, you aren’t ready, you are going to under-perform. […]

Note: We recently added to this post an audio version, as the latest installment of our Soundwaves podcast. Listen via the audio player at the bottom of this post, and be sure to check out the entire library of Soundwaves episodes available on iTunes, or via your favorite podcast player. There is this voice inside […]

We were having lunch with a good friend and client of The Latimer Group last week. During our discussion, we mentioned some ideas around the concept of “consensus” as it differs from the concept of “persuasion.” Our work has always been focused on helping our clients build the skills of persuasion, and our clients value […]

I’ve been writing this blog for many years now. And as I look back over the hundreds of posts, the ones I have enjoyed writing the most are the really personal ones, where I tell a story about a family member or a friend, that helps me illustrate a relevant point for you. This past […]