Are You “Other People Focused” in Your Communication?
Posted On January 11, 2017 BY Dean Brenner
Have you ever listened to yourself speak to your colleagues or customers? Have you ever just recorded yourself in a standard, nothing-special conversation, and actually listened to what you sound like? Try this. Record yourself in a typical conversation or phone call and listen closely to what you sound like. More specifically, count your pronouns. […]
The Global Need for Respect
Posted On December 19, 2016 BY Dean Brenner
During the past year of client work, we’ve spent time with professionals from over 25 different countries… busy, ambitious, successful, intelligent professionals. They worked in finance, engineering, marketing, communications, procurement, and all sorts of leadership and management positions. Our client base is certainly a diverse group! And any time we have an intense period of […]
The Most Important Ability You Need in the Workplace
Posted On December 7, 2016 BY Dean Brenner
(This post written by Brett Slater, Chief Social Media Officer at The Latimer Group) I got an amazing text from Dean yesterday while he was in a break at one of The Latimer Group’s workshops: “The most important ability in the workplace is account-ability…” Whoa. Mind::blown. That phrase popped up spontaneously in that workshop, and we […]
The Four Horsemen of Poor Relationships
Posted On November 28, 2016 BY Dean Brenner
I recently read a great article that talked about the four behaviors most responsible for killing relationships at home. The article quoted John Gottman, author of “The Seven Principles That Make Marriage Work.” And Gottman was quoted in Malcolm Gladwell’s book “Blink.” I like the way this guy thinks and writes. In the article, Gottman […]
The Sad Truth of “Post-Truth”
Posted On November 21, 2016 BY Dean Brenner
Last week I had a conversation with a long-time friend and business partner, Mary Ann. And she shared with me that the Oxford Dictionaries has selected “post-truth” as 2016’s international word of the year, after the contentious Brexit referendum and an equally divisive US presidential election caused usage of the adjective to skyrocket, according to […]
What Is Your Superpower?
Posted On November 3, 2016 BY Dean Brenner
I have written here on many other occasions that leadership and team lessons can come from anywhere. It is always great to find some little nugget of wisdom and apply it to other facets of your life. And it is especially profound when that little nugget comes in the most innocent of ways… a passing […]
3 Simple Tips for Speaking to a Global Audience
Posted On September 28, 2016 BY Dean Brenner
In the 21st century business world, very few things are NOT global in some way, and successful professionals and organizations have no choice but to be thinking about how to reach and connect to a global audience. There are a few things we encourage our clients to do when they are speaking/presenting/meeting with a global […]
Remember the Lessons We Teach Our Kids
Posted On September 19, 2016 BY Dean Brenner
I have been keeping a running list of lessons and reminders my wife and I regularly share with our children. And over the last several weeks, here are some of the ones that I wrote down: Always show gratitude when someone does something nice for you. You will never go wrong saying “thank you.” If […]
Are You Changing and Growing with Your Customers?
Posted On July 18, 2016 BY Dean Brenner
Did you learn some new things last week? Do you look at the world the same way you did six months ago? Do your business strategy and business goals change over time? In other words, if my knowledge of you and your business is based on where things were for you six months ago, would […]
Persuasion as Both Art and Science
Posted On May 23, 2016 BY Dean Brenner
Last week, during a series of workshops with one of our best clients, a fascinating topic came up for discussion. As we were reviewing the themes of The Latimer Group’s Model for Persuasion, one of the participants commented that “this seems more art than science.” The conversation paused for a few moments, we all thought […]