communication

The world is noisy and getting noisier by the day. The amount of information available — through email, texts, chats, video calls, meetings, online media, and more — can be overwhelming, disorienting, and is almost always distracting. Good information becomes difficult to separate from bad. And in a business context, all this noise makes it harder to be heard causing good ideas to be ignored, important decisions to be delayed, and decreasing employee morale. Companies that want to compete and thrive need to find strategies to diminish the distraction.

Any good coach will always do their best to understand the unique circumstances of the person they are coaching. No two people are the same, and therefore, no two coaching assignments are the same. You have to meet the person you are attempting to coach “where they are,” because a good coaching relationship is exactly […]

Across industries, executives strive to create a culture of repeatable performance—a standard of work that promotes consistent, efficient, and predictable outputs. Yet when it comes to communication—one of the most integral components of any successful company— corporate leadership has rarely sought to set frameworks and standards to create a similar threshold of repeatable performance.

Want to communicate at the Olympic level? Work on the 4 skills of great communication one by one, and when you put them all back together, you’ll be communicating at a much higher level. What are the 4 skills? Dean lays them out for us in the video below:   At The Latimer Group, our […]

The recent controversy over Bill Maher’s use of a racial epithet was yet another example of the power of language. Words have meaning, both good and bad. Words have power, both good and bad. Words make us feel things, both good and bad. This post is not about Bill Maher, the politics of language or […]

Some of our most popular blog posts lately have been about how we communicate with each other, and the divide that’s so often formed when we’re faced with an opinion or viewpoint different from our own. And while there are plenty of examples we’ve written about from our President on this subject, it’s certainly not limited to […]

Ask anyone who performs at a high level: athletes, dancers, singers, etc. They all prepare and practice their skills the same way. They break their skill down into smaller “sub-skills,” then practice each one individually, then put them all back together, and their overall skill level has improved. The same is true with communication. “Great […]

Like many of you, I watched the video of the United Airlines passenger being dragged off a flight with horror and sadness. It was an awful scene, and for those of you who have not heard the story, here are the basics… passengers had boarded a flight in Chicago, bound for Louisville. It was a […]

The Recipe for Great Communication contains 5 ingredients: Clarity, Brevity, Context, Impact, and Value. But depending on your audience’s “taste” — that is, depending on what kind of information your audience needs — those ingredients may vary in proportion. So, how do we know how much of each ingredient to use when we prepare for meetings […]

Several of my coaching conversations have been focused on the same thing of late… when I am speaking to my boss, how do I stay out of the weeds? I get stuck in the deep detail, and he/she gets frustrated with me. Sound familiar? “Too much detail” is a constant issue in the 21st century […]