Can “Virtual” Connection Be Real?
Posted On November 16, 2020 BY Hannah Morris
This post was written by Hannah Morris, Director of Assessment & Advancement at The Latimer Group. Like many of you, I had some experience with virtual communication prior to this year, but it was not yet a mainstay of my work. And, like many others, I was skeptical about its use as a replacement for face-to-face interactions. […]
The Best Email I Have Ever Received
Posted On November 10, 2020 BY Dean Brenner
Writer’s Note: We continue our focus this week on uplifting stories, meant to make you smile. Today, we are reposting something I wrote almost exactly one year ago, about an email I received from my son. I hope this post works as intended, and that it puts a smile on your face. Enjoy! Every once […]
Moving Your Event to a Virtual Platform
Posted On September 28, 2020 BY Dean Brenner
I was recently speaking to a close friend who had just attended a conference for her industry. The conference had been on the schedule since last fall, since right after the prior annual event. So, everyone knew this event was coming. But what transpired during the day-long conference last week was, in the words of […]
Email Tone and How to Manage It
Posted On August 14, 2020 BY Hannah Morris
This post was written by Hannah Morris, Director of Assessment & Advancement at The Latimer Group. Have you ever opened an email, started reading, and, five words in, felt a strong visceral reaction? Perhaps it is a warm flush of gratitude and recognition, a tightness in your chest that holds excitement and opportunity. Or maybe it’s the […]
Building Customer Relationships When We Can’t Meet
Posted On July 22, 2020 BY Dean Brenner
Building connection and relationships with our clients is the coin of the realm in business. There are lots of important inputs that lead to business success. But our clients and the relationships we build with them are the most important input of all, by far. It’s not even close. And as we all now know, […]
The Self-Evident Truths of Communication Today
Posted On June 29, 2020 BY Dean Brenner
What does the world of communication look like right now? What are the barriers to getting our point across today, at this moment in time? There are a bunch, and none of them are inconsequential. Truth #1: The world continues to be a really noisy place. There are lots of people and things competing for attention span and mind share, and it […]
The Risk of Long Distance (Work) Relationships
Posted On June 24, 2020 BY Dean Brenner
Maintaining relationships from distance is hard. Very hard. Whether it was the high school relationship you tried to keep together when one or both went off to college… or a marriage put to the test because of a job relocation… or a best friendship tested when one of you moved across country… there are countless […]
The Self-Evident Truths of Communication Today
Posted On May 26, 2020 BY Dean Brenner
What does the world of communication look like right now? What are the barriers to getting our point across today, at this moment in time? There are a bunch, and none of them are inconsequential. Truth #1: The world continues to be a really noisy place. There are lots of people and things competing for […]
The Message Makeover Minute: Three Tips to Up Your Virtual Communication Game
Posted On May 22, 2020 BY Dean Brenner
Web meetings, conference calls, and virtual platforms are no longer “occasional” methods of communication. These are now full-time communication platforms, and likely will be for the foreseeable future. So, we really need to be thinking about how we can communicate in the most effective way possible using these new tools. In the latest edition of […]
Join the Conversation: Observations from a Lonely Planet, Part II – Communicating When the Only Constant is Change
Posted On April 27, 2020 BY Dean Brenner
We invite you to join us for the second in our series of discussions on our rapidly changing world, and its impact on the way we communicate. We’ll be hosting the session virtually on Thursday, April 30th, at 12 noon EDT… Even prior to the current health care crisis, the world of communication had never […]