Public Speaking Skills

There is a disconnect that I witness every day. The disconnect is between our own perception of what is “clear” and what others think about that clarity. When we have an idea or a strategy or something in our head, and we have thought it through and worked it out, in our own minds it […]

This is a simple idea, but a very powerful one. We’ve all heard it before, yet so many of us continue to ignore it’s value. Whenever possible, tell your story with pictures and not words. Pictures create images in the mind, and for most of us the mind retains the things it sees much longer […]

If we look at our communication as if it were a meal that our audience will consume, we’ll of course want to prepare a communication “meal” they will enjoy. And in order to do that, there are 5 ingredients that must be included in our recipe: Clarity, Brevity, Context, Impact, and Value. But how much […]

“Be sincere. Be brief. Be seated.”  ~Franklin D. Roosevelt We all complain about it, but we’re all guilty of it at times, as well. And in all our coaching, it’s one of the most common topics we run into with our clients. It’s the growing frustration with people’s inability to get to the point quickly […]

(I recently had some people talk to me about the subject of how to give a great wedding toast, and with June being “Wedding Season,” I thought it would be appropriate to revisit this blog post and podcast from November of 2013. Enjoy! ~Dean) Have you ever been to a wedding or engagement party or […]

We’re pleased to contribute once again to Switch and Shift, a business blog focused on “the human side of business.” Our most recent contribution is called “5 Communication Behaviors We All Must Adopt.” In the rapidly-changing business world of the 21st century, there’s an overwhelming need for clearer, more succinct business communication. If we can […]

The War on Detail

Posted On May 19, 2014 BY

Details matter in business, and in some industries, the details are everything. But the amount of detail we discuss in meetings and presentations, and the way in which we communicate it, is a daily source of frustration in most companies. Ask yourself this question: “What percentage of meetings that you sit in take your time […]

We’ve done a couple posts recently about some things you’ll never hear anyone say in the workplace. You can read those posts here and here. But our point in today’s post is that as you go about your communication in the workplace, be it with colleagues, clients, or teammates, there are a few things that […]

Have you ever listened to yourself speak to your colleagues or customers? Have you ever just recorded yourself in a standard, nothing-special conversation, and actually listened to what you sound like? Try this. Record yourself in a typical conversation or phone call and listen closely to what you sound like. More specifically, count your pronouns. […]

We just concluded a long stretch of workshops with several clients, and regardless of company or industry, a few things remain intensely clear to us. You’ll never regret clarity and simplicity in your communication. People will never tell you “that was too clear,” or “you got to the point too quickly,” or “your message was […]