Persuasion

That little voice inside your head, the one that tells you aren’t good enough… do you know that voice? Do you ever hear that voice telling you to question your own value or qualifications? Do you ever hear that voice whispering sour questions to you? I hear that voice, and I am sure most of you do […]

We have shared many past posts here on the need and importance of clarity and brevity in your communications. Clarity and brevity are often the price of admission to be heard in the 21st century — table stakes — the cost to simply be able to play in the big leagues and have people listen to you. But […]

One of the things that consistently comes up in conversation during coaching and training is the moving target of credibility. How to get it… what to do if you don’t have it… and how much of it is needed. And just like any other “power source” it helps to first understand the sources of credibility, […]

There are two ways we can get people to do what we want or need them to do: because we have influence over them, or because we have authority over them. We can have influence without authority, and we can have authority without influence. Influence comes from respect, collaboration, and credibility. Authority comes from title and your […]

When we communicate well in the workplace — when we get to the point, when we articulate value, when we make the point clearly — what we are really doing is respecting our audience, and their time. When we do not prepare sufficiently, or make the point quickly and clearly, then what we are really doing is disrespecting […]

Leaders, mentors and people with positions of authority have enormous power in many, many ways. But today our topic is not about the power to make decisions, or set rules or regulations, or run the P&L. No… today our topic is the power to impact the way people around that leader see themselves. Because the […]

My colleagues and I always talk and teach about the importance of knowing your audience, and preparing for your work communication correctly. And at the center of that work is the ability to clarify the message and “the ask,” to try to anticipate what the audience will care about, and the questions or objections they […]

I recently had a conversation with a person I am coaching, and he recounted a story to me. He recently had led a really hard meeting with colleagues, where he made a presentation on a challenging, divisive topic. He was trying to build alignment within the business unit on how to handle a significant business […]

In the game of golf, not every shot is the same. The variables change with every shot: distance to the hole, your lie, whether you are in the fairway/rough/sand trap, the weather conditions, what hole you are on and the score vs your opponent. All of these variables, and others as well, will dictate which […]

Good morning to our clients and friends around the world! Happy new year! We hope you all had a restful and joyous holiday, and we look forward to charging ahead into 2024 with you. Here is a quick thought to get our year started off correctly, something that we are taking on here at The […]