Do You Know Who I Am?
Posted On October 23, 2020 BY Dean Brenner
I have been going through our blog archive quite a bit lately. We have been writing in this blog for nearly 15 years, so there is a lot of old content to review. Today, I share one with you that I wrote and posted in August 2009. We are resharing it today because unprepared, one-size-fits-all […]
How To Control That Voice of Doubt Inside Your Head
Posted On October 21, 2020 BY Dean Brenner
That little voice inside your head, the one that tells you aren’t good enough… do you know that voice? Do you ever hear that voice telling you to question your own value or qualifications? Do you ever hear that voice whispering sour questions to you? I hear that voice, and I am sure most of […]
5 Solutions to Classic Communication Problems
Posted On October 9, 2020 BY Dean Brenner
If your communication problem is time, then brevity is your friend. Make sure to shorten your message significantly. Reduce your information to a list of “three things,” so that your message is easier to remember. If your communication problem is attention span, then a “hook” is your friend. Work hard to connect with your audience with something […]
Introducing Persuaded
Posted On October 7, 2020 BY Dean Brenner
Good morning, friends. I am proud to share the news with you that my new book, Persuaded, is done, and available! This is my third book, and I have been looking forward to this day for a long time. We will be announcing the book more broadly next week, but I wanted the regular readers […]
Lessons from The “Debate”
Posted On September 30, 2020 BY Dean Brenner
My job with The Latimer Group is to coach and train our clients to be better communicators. And regular readers of this blog know that I will use stories or examples from any area of my life to draw out the lessons I want to discuss. Occasionally over the years, I have gently referenced real-world […]
Forensic Preparation for Stronger Connection
Posted On September 21, 2020 BY Dean Brenner
How do you prepare for that big sales call, or that important meeting with your boss? If you prepare at all (not trying to insult you, but a shocking number of people still try to “wing it”), and if you are like most people we meet, then your prep goes something like this… organize your […]
Great Business Communication Is Not About You
Posted On September 16, 2020 BY Dean Brenner
The hardest thing for any subject matter expert (SME) to do is to explain his or her area of expertise in simple and clear ways. When we are “in” it, when we are living the topic every day, and when we know a lot about it, it is really hard to distance ourselves from it and […]
The Message Makeover Podcast: The Art of Connecting with Your Customer, with Phil Bonanno
Posted On September 11, 2020 BY Dean Brenner
In this episode we interview long-time friend and advisor Phil Bonanno on the art (and a little bit of the science) behind understanding your customer, and figuring out how to connect with them. Phil has a unique take on human connection, and how it plays into the ways we communicate and sell. And he is […]
The Fine Line Between “Persuasion” and “Consensus”
Posted On August 26, 2020 BY Dean Brenner
We were having a conversation with a good friend and client of The Latimer Group last week. During our discussion, we mentioned some ideas around the concept of “consensus” as it differs from the concept of “persuasion.” Our work has always been focused on helping our clients build the skills of persuasion, and our clients value that […]
The Fine Line Between “Persuasion” and “Consensus”
Posted On August 26, 2020 BY Dean Brenner
We were having a conversation with a good friend and client of The Latimer Group last week. During our discussion, we mentioned some ideas around the concept of “consensus” as it differs from the concept of “persuasion.” Our work has always been focused on helping our clients build the skills of persuasion, and our clients value that […]