Persuasion

Have you ever considered mapping your progress as a communicator? In short, the only way to REALLY be sure you’re improving as an effective communicator is to have some way to measure that improvement. When we work with clients at The Latimer Group, we use a three-stage rubric of Professional-, Leadership-, and Executive-Level communication… So how do we […]

(Author’s Note: I was scrolling through our blog archive over coffee in the early morning hours yesterday, when I came across this post from three years ago. The story is a simple one, and pretty self-explanatory. But as I always say to my clients, colleagues and friends, the simplest stories often have the most powerful […]

This is a killer episode, and we say that with great humility. In the latest episode of The Message Makeover Podcast, we interview Dr. Jared Horvath, an award-winning cognitive neuroscientist who has lectured at Harvard University, Harvard Medical School and the University of Melbourne. What’s special about this conversation? Dr. Horvath is the guy who […]

There is a disconnect that I witness every day. The disconnect is between our own perception of what is “clear” and what others think about that clarity. When we have an idea or a strategy or something in our head, and we have thought it through and worked it out, in our own minds it […]

(Author’s Note: I was recently scrolling through our archive of old blog posts. And I came across this one, which I wrote in 2014. It is a simple story about an interaction with my then-four-year-old son, where he outmaneuvered me at the frozen yogurt shop. But as is often the case, the simple story illustrates […]

I think about communication in a very specific way. Communication (or rather great communication) is not a series of memorized steps, standard moves, or a list of tips and tricks. No, I think about it much differently than that. Rather than a series of memorized steps or standard moves, great communication is really about questions and […]

We just finished an intensive workshop, designed in multiple modules and spread out over multiple days, with one of our top clients. The topic was Executive Communication Skills, and the goal was to coach a small group of ten rising executive stars in the art of persuasive, executive-level communication skills. We covered a lot of […]

In a recent workshop, one participant asked a series of questions about how broad the application of the content we were teaching in the course actually was. I answered in a very “Latimer way,” by saying that our model applies to all forms of workplace communication: meetings, conference calls, presentations, email exchanges, etc. As I […]

Let me get the footnote of attribution out of the way. I “borrowed” that line, with permission, from my great friend and business school classmate, Phil Bonanno. And now back to our regularly scheduled program… My colleagues and I talk all the time about how listening, awareness and respect are critical building blocks of persuasion. You simply can’t […]

I’ve been thinking a lot lately about personal behaviors, especially in relation to how we “show up” in a professional setting. And here are five things that always seem to jump to the front of the line for me, as being the most important communication behaviors. Think about this… What would it be like if you could… […]