Communicating Respect: Nine Simple Ways To Build Credibility
Posted On January 5, 2022 BY Dean Brenner
Showing your audience respect has a lot of great payoffs. It makes your audience feel engaged and positive, it can enable a culture of buy-in, in which people feel committed not only to execute a plan or implement a new product but to make it succeed… and it can make you a more specific, persuasive […]
A Simple Strategy To Know Your Audience
Posted On November 8, 2021 BY Dean Brenner
One of our central tenets in teaching persuasive communication is to know your audience. Having an informed sense of your audience’s needs, concerns, and context (did the company just suffer a drop in the stock price, did the VP in the room just get a big promotion, is a merger shaking everything up?) allows you to craft […]
Context Wins the Day
Posted On October 18, 2021 BY Dean Brenner
Over the course of this blog, we write frequently about the important ingredients for great communication… clarity and brevity chief among them. Today we touch on a third critical ingredient: context. Context is critical. Context creates relevance. Context helps your audience engage and listen. Context helps your audience care. We are all time starved. We are all attention deprived, to varying […]
Virtual Meetings: Nine Key Strategies For A Stronger Remote Presentation
Posted On September 24, 2021 BY Dean Brenner
Have you ever run a virtual meeting — over the phone or by video — and felt like no one was on the other end of the line? Have you ever asked a question and been met with what feels like an ocean of silence? Have you ever wondered how to create more engagement? Sure, […]
10 Time Management Tips to Make You a Better Communicator
Posted On September 20, 2021 BY Dean Brenner
Simple idea today, that comes up in our coaching sessions all the time. My colleagues and I talk constantly about great communication skills, and all the things that help create those skills. We believe that when we take the time to prepare for our meetings, presentations and calls, we will do a much better job creating success, and […]
Lessons in Situational Awareness from My Dog
Posted On September 17, 2021 BY Hannah Morris
This post was written by Hannah Morris, Facilitator and Coach at The Latimer Group. Situational awareness – being aware of what is going on around us – is a crucial element of successful communication and connection. It starts with paying attention to and getting familiar with a baseline of what is normal, what can be expected. Once […]
Simple Advice: Don’t Go Silent When Bad News is Inevitable
Posted On August 11, 2021 BY Dean Brenner
Quite some time ago, we got some bad news from a vendor we used to work with. A major deadline was going to be missed, and a deliverable we were counting on was not going to arrive on time. We had discussed this deadline with our vendor openly and emphatically as being important to us. […]
Good “Pre-Persuasion” Makes Everything Else Easier
Posted On July 9, 2021 BY Dean Brenner
Do you find it easy to persuade people? That’s a broad question, with an answer that is likely to be some version of, “sometimes.” Whether someone is easily persuaded depends on a lot. The size of the ask, the environment and situation you’re in, the kind of person you’re trying to persuade, and other variables can all play […]
The Search for Brevity
Posted On July 5, 2021 BY Dean Brenner
Have you ever sat through a meeting, or a conference call, or a presentation, and thought to yourself… “Oh my god… I wish this person would get to the point…“? Yeah. Me too. Many, many times. We all know what it feels like to have our time wasted by someone who just won’t, or can’t, […]
How to Be Productive in an All-Access World
Posted On June 9, 2021 BY Dean Brenner
I recently got a great email from a client named Colin. We’ve done extensive work with his company over the last five years, and Colin will occasionally reach out and give me a great idea for a blog post or a podcast. Colin listed for me the ways that his colleagues can reach him: work email (which he […]