In a recent workshop, one participant asked a series of questions about how broad the application of the content we were teaching in the course actually was. I answered in a very “Latimer way,” by saying that our model applies to all forms of workplace communication: meetings, conference calls, presentations, email exchanges, etc. As I […]

This post was written by Hannah Morris, Facilitator and Coach at The Latimer Group. Have you ever found yourself struggling to respond to the question, “What’s your presentation about?” or “Why were you meeting with X?” or “What was in that report you sent?” When asked to create concise summaries of complex topics, many of […]

Think of all the communications courses you’ve taken, seminars you’ve attended, and articles you’ve seen in which they tell you how to speak, how to present, or how to create a PowerPoint slide. Compare that to how much less often a course is offered on how to listen. Listening (good, active and intentional listening) is a […]

This post was written by Hannah Morris, Facilitator and Coach at The Latimer Group. When I want to improve at something, I study other people who do it well. I watch elite runners and examine their form. I read writers who inspire me and examine how they build a story with prose. One of my […]

Communicating through conflict doesn’t have to be that hard. It can be… but it doesn’t have to be. And the key is your mindset during the conflict. What are you thinking about when communicating with the person you are in conflict with? Are you thinking about winning the discussion, regardless of what comes later? Are […]

One of the questions I get asked all the time is, “How can I be less nervous when I stand up to present?” Confidence in public speaking continues to be a problem for lots of people. The spotlight is fully on you, everyone is listening, and we all want to do well. It is not […]

My colleagues and I talk and teach all the time about the power of strong communication skills. When we communicate effectively, The Latimer Group always says, we drive results. We get approvals. We connect with the people around us. So many good things happen when we can communicate well. But let’s add to that long […]

I love sports. I have played a lot of sports, some very competitively, some merely recreationally. And I follow most sports on at least a casual basis. My favorite is baseball, which I consume voraciously. But I also actively follow American football, and I keep an eye on basketball, soccer, hockey, tennis, golf. I become […]

We think and talk about persuasion a lot over here at The Latimer Group. We believe that the ability to use your words to create good outcomes is a critical skill in our world today… this has probably always been true, but perhaps never MORE true than it is today. In a world where communication and information […]

So often in preparing to communicate, we make a fundamental mistake: we enter what my colleagues and I refer to as “the messenger mindset.” What this means is that our entire approach to communication is about the “delivery of information.” Rather than communicating based on goals and desired outcomes, we set out to inform, to update, […]