Meetings

In nearly every workshop I teach, I ask a question that sounds something like this: “How many of you attend too many meetings that run long?” Nearly every hand goes up, every time. “How many of you get too many emails that are too overwhelming to read?” Nearly every hand goes up, every time. “How […]

So often in preparing to communicate, we make a fundamental mistake: we enter what my colleagues and I refer to as “the messenger mindset.” What this means is that our entire approach to communication is about the “delivery of information.” When we fall into the messenger mindset trap, we are only thinking about what we want […]

In our coaching and training, we end up discussing the interview process all the time. Many of our existing clients interview regularly for promotions within their company. And we also partner with many young professionals or “pre-professionals,” who are trying to get launched and established on their career path. In other words, regardless of where […]

Communicating through conflict doesn’t have to be that hard. It can be… but it doesn’t have to be. And the key is your mindset during the conflict. What are you thinking about when communicating with the person you are in conflict with? Are you thinking about winning the discussion, regardless of what comes later? Are […]

Being a great communicator is about so much more than the sales call you’re about to make, the meeting you’re about to join, or the conversation you’re about to have… Beyond the immediate benefits of closing a sale, or contributing to a meeting, great communication skills create several significant realities that will benefit you in […]

Do you ever have to participate in a standard, regularly-scheduled meeting within your company, where you (or someone you work with) presents updated data and information on the business/project? (I am sure your answer is “yes.” Most of us have.) Do these meetings end up feeling like the same meeting over and over and over […]

Your audience will only remember a small percentage of what you say. Some studies suggest it will be less than 20%. Fact. Other studies suggest that the average adult attention span is now about 8 seconds. Bummer. So what do you do about it? We could simply surrender, and assume that this is the new […]

There is a theme that comes up in every workshop we teach… we live in a really noisy world. The world is indeed very loud, with a seemingly endless competition for mindshare and attention. And everyone we speak to is drowning in too much information, too many meetings, too much access, too little time. This […]

It’s a common occurrence in the business world. You prepare for a meeting or presentation, expecting that you will be able to speak for a certain length of time… only to find out that you will be allotted much less time than you planned for. Sometimes we even learn our fate as we are walking […]

Sometimes it is hard to know the right way to say or write something. Sometimes it is hard to know the correct tone to take. How should I speak to these people? How formal or informal should it be? The answers depend on lots of things: the nature and seriousness of the topic; the level of […]