Listening

We spend a lot of time discussing credibility with our clients. And we always like to tell them that no matter how good a speaker you are, no matter how strong your message, voice and presence are, if your audience does not find you credible then we can’t help you. Credibility is everything. To quote […]

As we close out 2015, my colleagues and I at The Latimer Group have been giving a great deal of thought to what we learned over the last twelve months. Communication is a critical skill, in every organization. And there is a never-ending need to keep working towards improvement, for us as well. So, with […]

I’ve been writing this blog for many years now. And as I look back over the hundreds of posts, the ones I have enjoyed writing the most are the really personal ones, where I tell a story about a family member or a friend, that helps me illustrate a relevant point for you. This past […]

Quick thought for the day, and a theme we discuss all the time here at The Latimer Group. Wow, is it ever noisy out there! And the best way to get the attention of your colleagues, the best way to be heard, is not to yell louder. The answer is not to combat noise with […]

In our last post, we talked about a few key steps you can take to become a better listener. But there will always be obstacles inhibiting our ability to listen. One of those obstacles is bias — the idea that we have preconceived ideas about who we’re communicating with, which prevents us from being fair […]

Think of all the communications courses you’ve taken, seminars you’ve attended, and articles you’ve seen in which they tell you how to speak, how to present, or how to create a PowerPoint slide. Compare that to how much less often a course is offered on how to listen. Active listening is a key — an […]

It is a little after 4am on a cold and dark October morning in New England… jet lag. I’m home for a few days after client work that’s taken me across the country and back. During stretches like these, where we have several busy months, and a global tour of client work, there is one […]

We discuss in every single workshop the power and importance of knowing your audience. It is a fundamental belief here at The Latimer Group, and we embrace the fact that knowing your audience is a key differentiator between mediocre and great communication skills. Here is a story to illustrate the point. We partner with many […]

We live in a world of distractions, constant and loud. We are expected to be available to everyone all the time, we compete for mindshare with unlimited amounts of content and entertainment, we have a social media landscape which can turn every day into an all-day conversation with friends all over the world. Quieting the […]

We recently contributed another article to our friends at Switch and Shift, a business blog focused on “the human side of business.” Our latest piece is called, “Leadership is One Big Sandbox,” and is all about the little demonstrations of respect that we as leaders need to show our coworkers every day, and how even […]