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Category: Listening

Make Yourself Easy to Listen To

We write constantly in this blog about all the different elements of good communication… clear messaging, effective visuals or slides, powerful presence and delivery, speaking with the “executive voice“… these kinds of topics are the dominant themes in this blog. But today, I want to write about the “net effect” of all of these things. When you combine […]

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Communicating with Emotional Intelligence

Most people communicate selfishly in the workplace. Sorry… I apologize for that harsh opinion. But I believe it to be true. Most people communicate with their colleagues, customers, vendors, and suppliers based primarily on their own needs, wants and goals. Most people build their communication (presentations, meeting agendas, negotiation points, talking points) based on what they want, […]

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Embracing The Human: Using Empathy To Connect With An Audience

Originally published with the Forbes Coaches Council. As a coach, I see a lot of different kinds of speakers: those who are confident and controlled and others who are nervous and still figuring out how to get their point across. And I’ve had people ask, “Don’t you sometimes want to laugh at how bad some of these presentations can be?” […]

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Silence is Not an Option

To our clients and friends in The Latimer Group community. We are thoroughly disgusted by the treatment and tragic killing of George Floyd on May 25 in Minneapolis. This reminds us, yet again, of how far our country has yet to go in our journey towards fairness, opportunity and safety for all. The legitimate protests […]

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Watch What You Say (To Yourself)

This post was written by Dan Cooney, Director of Business Development at The Latimer Group. My boss and I were on a recent call with a friend we admire, and we were all commenting how the prior week, roughly eight weeks into the lockdown, had been emotionally challenging one for all of us. Our friend said, […]

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4 Steps to Leading a Better Conference Call

A survey from Raindance Communications looked at the issue of multitasking. And for those of you who regularly lead conference calls (like me), brace yourselves… the numbers ain’t pretty. These stats are a little dated but still eye-opening. According to this survey: 90% of people surveyed said they multitask while on conference calls; 70% reported doing other, unrelated work; 50% […]

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Do You Allow Your Team to Get Creative? Are You Sure?

Like many organizations, The Latimer Group is taking the health crisis, and its impact on our work, one day at a time. Things are crazy for lots of businesses and lots of people, and we aren’t complaining… we are acutely aware that there are many who are truly suffering right now.  But with travel bans, […]

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Coaching Advice: Do You Connect, or Do You Correct?

During work discussions with your colleagues, many (perhaps most) conversations come down to the following choice: Which is more important to you… the relationship or winning the discussion? When we are having substantive, work-related conversations with our colleagues, and the ideas are being thrown around, there almost always comes a point when we have to […]

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Communicating During a Crisis: What’s Too Much?

Is it possible to communicate too much during a crisis? Let’s dig into that question a bit. During a crisis, emotions tend to run higher than normal, for everyone. And the default setting for most people during such a period is to hyper communicate. The common wisdom is that “more information is better” during a […]

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4 Simple Ways to Be a Better Listener

I’m thinking a lot about how well we listen. How well do you actually listen to the people around you? Do you think you listen well? Are you sure? I think I listen well, most of the time. When I focus on it, which is often, I listen really well. But it is really easy […]

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