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Category: Listening

What Makes Your Garden Grow?

I love to garden. Anyone who regularly reads this blog knows that. I write about it all the time. Its relaxing, gets me outside breathing the fresh air, and there is a distinct sense of satisfaction that comes from creating something and watching it grow. I also love the rhythm of the seasons with gardening. […]

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Video: How to Communicate at the Highest Level

Have you ever considered mapping your progress as a communicator? In short, the only way to REALLY be sure you’re improving as an effective communicator is to have some way to measure that improvement. When we work with clients at The Latimer Group, we use a three-stage rubric of Professional-, Leadership-, and Executive-Level communication… So how do we […]

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Drowning is a Silent Death

One of the strongest and most enduring myths about drowning is that it is loud. Thank you, Hollywood…. Drowning is often incorrectly depicted with lots of splashing and screaming for help. But in reality, it doesn’t happen that way. Not even close. Drowning, in fact, almost always happens completely silently. The silence is caused because the […]

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The Art of Negotiation (as taught by a four-year old…)

(Author’s Note: I was recently scrolling through our archive of old blog posts. And I came across this one, which I wrote in 2014. It is a simple story about an interaction with my then-four-year-old son, where he outmaneuvered me at the frozen yogurt shop. But as is often the case, the simple story illustrates […]

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Practicing What You Preach in the Workplace

We get inquiries all the time from managers, directors and organizational leaders about a need for communication training for their teams. And in nearly every conversation, the leader is very clear about the needs and weaknesses of his or her team. Then, when we actually conduct the training, and once the participants get comfortable enough to speak […]

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Being a Great Communicator Also Means…

In a recent workshop, one participant asked a series of questions about how broad the application of the content we were teaching in the course actually was. I answered in a very “Latimer way,” by saying that our model applies to all forms of workplace communication: meetings, conference calls, presentations, email exchanges, etc. As I […]

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Busy Is the New Stupid

Let me get the footnote of attribution out of the way. I “borrowed” that line, with permission, from my great friend and business school classmate, Phil Bonanno. And now back to our regularly scheduled program… My colleagues and I talk all the time about how listening, awareness and respect are critical building blocks of persuasion. You simply can’t […]

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5 Simple Rules to Communicate By…

I’ve been thinking a lot lately about personal behaviors, especially in relation to how we “show up” in a professional setting. And here are five things that always seem to jump to the front of the line for me, as being the most important communication behaviors. Think about this… What would it be like if you could… […]

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Controlling The Voice of Doubt Inside Your Head

Author’s note: I was reading through our blog archive very early one morning recently, and I came across this post. I wrote this in the fall of 2020 during the depths of the health crisis, and with a controversial election looming. It was timely, for me, and based on the reaction from our audience, for […]

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