Listening

Making A Plan To Listen

Posted On October 10, 2022 BY

In business, we have all sorts of plans… strategic plans, sales plans, operations plans, marketing plans. Plans, plans everywhere. And for the last twenty years our clients have also heard my colleagues and me talk at length about message plans. There is no shortage of plans in the world of business. But how many of […]

I recently re-read a great article that discussed the four behaviors most responsible for killing relationships at home. The article quoted John Gottman, author of The Seven Principles That Make Marriage Work. And Gottman was quoted in Malcolm Gladwell’s book Blink. Anyone quoted by Malcolm Gladwell is worth a few minutes of my time. In […]

Author’s Note: I wrote this piece nearly two years ago, on September 11th, 2020, and then reposted it again in September 2021. And based on the number of emails and comments I received both times, it was clear that it resonated loudly with many. And everyone who knows me, knows I love meaningful traditions. This […]

Sound and Silence

Posted On August 24, 2022 BY

Most people think of their communication as a tangible and clear output: words on the page, images and messages on a slide, words coming out of the mouth. And there is truth in that belief. Strong communication is a series of clear outputs. We spend a ton of energy here at The Latimer Group helping […]

Like many families, much of our summer was spent keeping our kids engaged in activities. We want them active, outside, and off screens as much as possible. For our son, that meant sleep away camp for the first time, as well as an engineering design class, and some sailing. For our daughter, that also meant […]

Most people communicate selfishly in the workplace. Sorry… I apologize for that harsh opinion. But I believe it to be true. Most people communicate with their colleagues, customers, vendors, and suppliers based primarily on their own needs, wants and goals. Most people build their communication (presentations, meeting agendas, negotiation points, talking points) based on what they want, […]

(Author’s Note: I am on vacation with my family this week, and have been leaning more heavily than normal on our archive. And in honor of being on vacation, and being a little disconnected, we decided to republish a post about the power and importance of BEING disconnected once in a while. Enjoy!) I’ve been […]

When People Listen to You

Posted On July 20, 2022 BY

We all know how it feels to have our time wasted. Have you ever been in a meeting/presentation/conference call that seemed to have no purpose? Or where the speaker could not get to the point? Or where you wondered why you were even there? [Pause for you to nod in agreement…] Have you ever listened […]

We get inquiries all the time from managers, directors and organizational leaders about a need for communication training for their teams. And in nearly every conversation, the leader is very clear about the needs and weaknesses of his or her team. Then, when we actually conduct the training, and once the participants get comfortable enough to speak […]

Many people want to be known as great speakers. Many people want to be known as the person who can make the point in a clear and compelling way. And yet many work on this skill by focusing initially on the wrong things. Speaking well and sharing information is, first and foremost, about knowing how […]