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Category: Listening

Don’t Be Afraid To Be A Follower

Originally published with Forbes Coaches Council, May 2019 We all want to be leaders. Our corporate culture wants us to want to be leaders. We seek out training, we dress the part, we jockey to take the helm of a project or a team. No one wants to admit to being a follower, and few people […]

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Busy is the New Stupid

Let me get the footnote of attribution out of the way. I “borrowed” that line, with permission, from my great friend and business school classmate, Phil Bonanno. And now back to our regularly scheduled program… My colleagues and I talk all the time about how listening, awareness and respect are critical building blocks of persuasion. […]

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Why We All Say, “I Never Said That!”

This post was written by Dan Cooney, Director of Business Development at The Latimer Group. We all see things differently. Thanks, Captain Obvious! Yes, it’s a truism, but why is this one so important to you as a communicator? You have to understand the perception gap — the difference between what you said and what […]

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Your Presence is Everything About You

There is this flawed perception that comes up in workshops all the time. And that perception is that “presence” is primarily created by the way one dresses, acts and speaks. We hear it all the time. First-time participants in our workshops want to separate the overall presentation performance into separate buckets: “Okay, let’s work on […]

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Why It’s So Important to Be a Good Listener

We write and speak frequently on the importance of being a good listener. But most of our content is usually focused on listening tactics — how to listen better. But today I want to write about why it is so important to listen well. Listening, at its most basic level, is essentially a commitment to two-way […]

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Recognizing and Managing “Listening Bias”

We post frequently on this blog about listening skills. Listening is of critical importance to your ability to persuade, sell, lead, follow… everything in the work place. But here is an important question for you to think about. How well do you listen to people you don’t like? We all come in contact with people […]

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The 6 Things at the Heart of Persuasive Communication

Persuasive communication is NOT about screaming louder than the other person. Persuasive communication is NOT about bullying or intimidating someone into agreeing with you. Persuasive communication is NOT about interrupting someone, cutting them off so they cannot finish their point. And persuasive communication is NOT about saying one thing to a colleague and then playing […]

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Executive Presence: The Art Of Projecting Leadership

Originally published with the Forbes Coaches Council, February 2019 Think about the best leader you’ve ever seen. What made her compelling? Many of us would say, “She just had ‘it.’ Her charisma was off the charts.” It may be hard to believe, but “it” — that combination of confidence, authority and personality that makes an executive engaging and inspiring — isn’t necessarily an […]

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How Storytelling Helps Us Connect with Our Audience

On February 10, 2019 the Grammy Awards opened with an introduction by women describing the importance of music in our lives. As I listened to Michelle Obama’s message, I thought of the relevance of her words to the work we do every day.  “Music helps us share ourselves…It allows us to hear one another, to […]

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