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Category: Listening

Controlling The Voice of Doubt Inside Your Head

Author’s note: I was reading through our blog archive very early one morning recently, and I came across this post. I wrote this in the fall of 2020 during the depths of the health crisis, and with a controversial election looming. It was timely, for me, and based on the reaction from our audience, for […]

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Intent vs Impact

Here is a common scenario that I have watched and experienced many times: the words that were spoken/written by someone were received in way that was different from the intended impact. The message that was received or the feeling that was created was not at all what the speaker/writer was trying to send or create. […]

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The Inaugural Address (Through the Eyes of a Child)

I missed most of the inaugural festivities on January 20th, due to a long day with several of our clients. But we recorded everything, and my wife and I made a date for that evening to sit and watch all of it. I have only been to one Inaugural, in 1988. But I watch every […]

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How to Boost Your Communication Value

Originally published with the Forbes Coaches Council, November 2019. Have you ever gone into a presentation or a sales meeting convinced that you were about to deliver a slam dunk, only to come out feeling like you threw brick after brick? Have you ever introduced a new initiative to your team with great confidence that it […]

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Level Up Your Listening

I spend a lot more time thinking about listening now than I used to. Why? I am not really sure. It could be my advancing age. It could be parenthood. It could be experience in my job. It could be the influence of some of the people in my life. Probably, it is a little bit of […]

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It Is Time to Hold This President to Account

(Writer’s Note: We write about political issues and events on occasion in this blog, most of the time in the form of commentary on the dysfunction of our national political conversation, and always with a distinct effort to remain as apolitical as possible. This company enters the world as experts in persuasive communication, not in […]

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Universal Truths

Hello and welcome to 2021! I hope you had a peaceful and happy holiday, and that everyone in your world is healthy. We had a wonderful “stay-cation” in our home, and spent a lot of time reading, playing games, and watching our favorite shows. Honestly, another week of that would be just fine. But its […]

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Six Rules For Healthy Office Relationships

Writer’s Note: This piece was originally posted on our blog in November 2019, and was originally written for Forbes.com. And even though many organizations, are still operating primarily remotely, we believe that the behaviors in this piece are universal in their importance. So, don’t get hung up on the idea that we aren’t in the […]

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Who Advises You?

The further I get into my career, the more I realize how much success is dependent on having strong, objective, trusted voices in your life to point you in the correct direction. On a certain level, I have always known this was a good thing. But the further I go, and the more I evolve, […]

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Simon Sinek: Practice Being the Last to Speak

Simon Sinek is a favorite around here. We’ve written about him specifically in the past, and there’s a huge overlap in many of the themes we teach… This is a great addendum to some of the posts we’ve written in the past on listening, understanding, and seeing the other side. Simon’s advice, Be the last to speak. Take […]

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