Communication

In the coming weeks, we’ll be doing some work with clients on three continents, and executives from 15 different countries. In planning business travel of this scale, it always gets me thinking about how we communicate in that global environment, and how we have to adapt what we do to an audience that may not have […]

Today’s post was written by Brett Slater (above, left), Chief Social Media Officer at The Latimer Group Last June, I started taking comedy improv classes at Unscrewed Theater in Tucson, Arizona. My original motivation was to fan my creative flames by working with others in a collaborative setting. As a freelancer, I don’t work with […]

In nearly every one of our communication workshops, we spend significant time discussing the role of detail in 21st century communication. Does detail matter? Of course it does. How much detail is necessary? That depends on many things: who your audience is, how familiar they are with the topic, how senior they are, how mission […]

Have you ever worked with someone who “keeps score” with you? You know, that person who always seems to remember the people who owe them something, or who did something bad to them, or how many people they need to get even with? Scorekeepers are people who keep track of how many good things they […]

I prefer speaking with people who think differently than I do. It’s more interesting. It’s more challenging. It makes me think. It opens my eyes to other perspectives. And sometimes it makes me angry. But it’s all 100% healthy. And unfortunately our society – in business and politics, and especially on social media – is […]

In an earlier post, we talked about the first critical step towards creating a well-aligned, motivated and productive team. You must have a clear direction, mission or goal for that team to be aligned around, before you have any hope of having an aligned team. What’s the second critical step? Well, at the risk of […]

In the latest edition of our Soundwaves podcast, we offer some additional thoughts on the July 10, 2014 announcement by LeBron James that he’ll be returning to his home town of Cleveland to play with the Cavaliers once again. Rare is the occasion when a celebrity — especially such a high-profile one as LeBron — […]

Every once in a while a celebrity or an athlete does or says something that really catches you off guard, and makes you stop and think “wait… that was really good. Where did that come from?” Last Friday, July 11, 2014 was one of those times. Regardless of whether you like basketball, or follow sports […]

There is a disconnect that I witness every day. The disconnect is between our own perception of what is “clear” and what others think about that clarity. When we have an idea or a strategy or something in our head, and we have thought it through and worked it out, in our own minds it […]

The other day I was on a conference call with two good friends. One, Bill, is the CEO of US-based marine industry company. The other, Ron, is an independent marketing consultant. We were catching up on some business issues, and Bill made a comment that stuck with me. His company has had some communication challenges […]