Coaching

“If you don’t hear these words and understand their importance, we are not going to get ‘there.’ And in my world, getting ‘there’ is winning a gold medal.” ~Luther Carpenter, US Olympic Sailing Coach Coaching people to elite performance is hard, under any circumstances. But it is especially hard at the Olympic Games, where you are […]

Originally published with the Forbes Coaches Council, December 2018. When we go into a meeting, we all usually have some sort of plan for what we want to say. But how many of us make a listening plan? Now, listening may seem like the simplest thing in the world to do, and the idea of taking a […]

In our communication workshops, we work with clients from many countries, across several continents, and of course, in varying age groups, from just-out-of-college Millennials to Gen X’ers to late Baby-Boomers. In our work with these individuals, we often find a disconnect between how the generations speak to each other. These differences across the generations exist […]

We coach people to be as persuasive and powerful in their communication as possible. But sometimes, your audience is just not open to what you have to say. Our clients often share experiences where the audience is not always open minded. Some of our clients tell us, “They don’t want to hear that from me,” […]

When we communicate well in the workplace — when we get to the point, when we articulate value, when we make the point clearly — what we are really doing is respecting our audience, and their time. When we do not prepare sufficiently, or make the point quickly and clearly, then what we are really doing is disrespecting […]

  I was in the midst of a great workshop recently, when I was asked a question I had never heard before. The participants in this workshop were really friendly and jovial, and we had a nice casual banter going all day long. And towards the end of the day, one of them said, “You […]