Communicating During a Crisis: Trust is the Coin of the Realm
Posted On April 10, 2020 BY Dean Brenner
Distance tends to clarify relationships. (I wish I knew that in college…) Human beings are social creatures who thrive on connection and community. Relationships and trust are built over time through shared experiences and common bonds. When we separate from each other for extended periods of time, the strengths of our relationships are challenged. Distance […]
Communicating During a Crisis: What’s Too Much?
Posted On April 8, 2020 BY Dean Brenner
Is it possible to communicate too much during a crisis? Let’s dig into that question a bit. During a crisis, emotions tend to run higher than normal, for everyone. And the default setting for most people during such a period is to hyper communicate. The common wisdom is that “more information is better” during a […]
Communicating During a Crisis: What’s Required?
Posted On April 6, 2020 BY Dean Brenner
Like many of you, I crave good communication from the people I lean on in a crisis. I look to the leaders in my life… political, business, personal… and I lean on them for good communication when things are bad. I prefer good communication all the time. But I need good communication during a crisis. […]
Join the Conversation: Observations from a Lonely Planet – Adapting to a Virtual World (replay)
Posted On April 1, 2020 BY Dean Brenner
Last week, we hosted a free lunchtime conversation to share our observations on the “new normal” world we have all been thrust into. We covered some of the obvious communication implications of this new world, but our conversation went well beyond that. This health crisis has impacted not just the way we communicate, but the […]
4 Simple Ways to Be a Better Listener
Posted On March 30, 2020 BY Dean Brenner
I’m thinking a lot about how well we listen. How well do you actually listen to the people around you? Do you think you listen well? Are you sure? I think I listen well, most of the time. When I focus on it, which is often, I listen really well. But it is really easy […]
That was Then, This is Now: Virtual Learning Solutions from The Latimer Group
Posted On March 26, 2020 BY Kendra Raguckas
To The Latimer Group Community, We hope you are doing as well as possible, given the rapidly changing health and business environment. Our team has been working remotely since last week, and we remain ready and fully equipped to continue to provide you with the necessary communication coaching and training. We are all managing new […]
The Additional (and Unexpected) Benefit of Virtual Communication
Posted On March 25, 2020 BY Dean Brenner
We have been meeting virtually for a long time, and the ability to use virtual meeting platforms to get people together is not at all new. My colleagues and I have been communicating and teaching via WebEx since The Latimer Group started nearly twenty years ago. But like many organizations, virtual communication tools have been […]
Virtual Meetings: Preparing for the New Normal in Communication
Posted On March 23, 2020 BY Kendra Raguckas
This post was written by Kendra Raguckas, Director of Instructional Design & Technology at The Latimer Group. Like many of you, during this time of uncertainty, The Latimer Group is working remotely. This is a new normal for most of our team and there has been some adjustment to our communication as we transition to virtual […]
In Times Like This…
Posted On March 20, 2020 BY Dean Brenner
Well now… is anyone else having a tough week? Raise your hand if this past week or two have been unlike anything you have ever been through before. (Please know that I have both my hands raised right now.) Scary times, indeed. We are in the midst of a health crisis that, while we have […]
Your Inner Voice: Choosing the Script and Tone
Posted On March 18, 2020 BY Hannah Morris
This post was written by Hannah Morris, Director of Assessment & Advancement at The Latimer Group. A lot has changed since I wrote this post three weeks ago, and for me the topic is even more critical now. Managing our self-talk in situations of anxiety and uncertainty is essential in allowing us to function – both for […]