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Creating Engagement Is Hard… But NOT Impossible

We hear this all the time, from the people we train and coach. Engaging your audience during a virtual meeting is really hard, they say. And most people we work with are desperate for ways to create more engagement with their audience… because it feels next to impossible to create it. I am here today […]

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Make Your Message Stronger with a Good Listening Plan

My colleagues and I write and talk all the time about having a message plan. And furthermore, we write and talk all the time about how strong listening skills can make your message planning stronger and easier. But what do we listen for? Listening is great and important, and most people don’t do it very well. But is it enough […]

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10 Time Management Tips to Make You a Better Communicator

Simple idea today, that comes up in our coaching sessions all the time. My colleagues and I talk constantly about great communication skills, and all the things that help create those skills. We believe that when we take the time to prepare for our meetings, presentations and calls, we will do a much better job creating success, and […]

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Lessons in Situational Awareness from My Dog

This post was written by Hannah Morris, Director of Assessment & Advancement at The Latimer Group.   Situational awareness – being aware of what is going on around us – is a crucial element of successful communication and connection. It starts with paying attention to and getting familiar with a baseline of what is normal, what can be […]

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Communication Through Behavior

You can tell a lot about an organization by the way it behaves. The things that an organization says it cares about matter, of course. But what matters more is whether the organization’s actual behaviors match up with its communication. It is one thing to say “our customers come first.” But what matters more is whether, […]

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Is “Proactive” Always Better Than “Reactive”?

A few weeks ago, during a coaching conversation, a business leader made a comment to me about the blind spots within his team. He was highly frustrated by the way his team was making choices and decisions. He went on in great detail to explain all the ways they were being “reactive” to the market […]

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September 11th, Twenty Years On

Memory is a curious thing, serving different people in different ways. Some people have a great memory for numbers, others dates, and still others names. My memory is pretty esoteric. I can tell you the name of every episode of the television show The West Wing, the opening day starting lineup for nearly every Yankee […]

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What Our Busyness Communicates

This post was written by Hannah Morris, Director of Assessment & Advancement at The Latimer Group.   At some point or another, we’ve all probably shared an exhausted statement of how busy we are. The reality is that when we are scheduled with meetings back-to-back throughout our workday or have an unending list of deliverables, it is hard […]

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The Flag on my Front Porch, and the Currency of Vulnerability

(Author’s Note: I wrote this piece nearly one year ago, on September 11th, 2020. And based on the number of emails and comments I received at the time, it resonated loudly with many. So, with the twentieth anniversary of September 11th, 2001 approaching, we share it again today. Be safe, everyone. — DMB) I love […]

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