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Recognizing and Managing “Listening Bias”

We post frequently on this blog about listening skills. Listening is of critical importance to your ability to persuade, sell, lead, follow… everything in the work place. But here is an important question for you to think about. How well do you listen to people you don’t like? We all come in contact with people […]

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Communicating with Emotional Intelligence

Most people communicate selfishly in the workplace. Sorry… I apologize for that harsh opinion. But I believe it to be true. Most people communicate with their colleagues, customers, vendors, and suppliers based primarily on their own needs, wants and goals. Most people build their communication (presentations, meeting agendas, negotiation points, talking points) based on what […]

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Five Ways To Bring Your PowerPoint Back To Life

Originally published with Forbes Coaches Council, February 2019. Death by PowerPoint. Or as Dilbert put it: “PowerPoint poisoning.” It’s software that is so despised that it has been banished by Amazon and banned from military strategy meetings. It’s easy to hate on PowerPoint. After all, it’s often the single common denominator between all the boring presentations and too-long meetings we […]

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4 Long-Term Benefits of Being a Great Communicator

Being a great communicator is about so much more than the sales call you’re about to make, the meeting you’re about to join, or the conversation you’re about to have… Beyond the immediate benefits of closing a sale, or contributing to a meeting, great communication skills create several significant realities that will benefit you in […]

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The Message Makeover Podcast: An Interview with Author Tim Sanders

I’m so happy to introduce my former Broadcast.com and Yahoo! colleague Tim Sanders to our Latimer Group community. Tim is the author of five books including the New York Times Bestseller, “Love is the Killer App.” He is a top-rated keynote speaker and CEO of Deeper Media. Tim preaches generosity toward others at work. He […]

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Clarity and Brevity: The Search Continues

Have you ever sat through a meeting, or a conference call, or a presentation, and thought to yourself, “Oh my god… I wish this person would get to the point…“? Yeah. Me too. Many, many times. We all know what it feels like to have our time wasted by someone who just won’t, or can’t, get to the […]

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The Key to Simple and Clear Communication in a Noisy World

Communication clarity is really hard in the 21st century… a mantra I have recited over and over in this space. It’s hard because of the noise, the competition for mind share, and shrinking attentions spans. But often the best way to combat difficulty and noise is to focus on the most simple, basic elements of […]

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5 Steps You Can Take to Manage Speaking Anxiety

The question I’m asked most often in workshops and coaching sessions is, “I get really nervous when speaking; can you help me eliminate my anxiety?” And my answer is that having at least some anxiety is actually a good sign. It means that, at that moment, you’re engaged. You are plugged into your audience and […]

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The 6 Things at the Heart of Persuasive Communication

Persuasive communication is NOT about screaming louder than the other person. Persuasive communication is NOT about bullying or intimidating someone into agreeing with you. Persuasive communication is NOT about interrupting someone, cutting them off so they cannot finish their point. And persuasive communication is NOT about saying one thing to a colleague and then playing […]

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Executive Presence: The Art Of Projecting Leadership

Originally published with the Forbes Coaches Council, February 2019 Think about the best leader you’ve ever seen. What made her compelling? Many of us would say, “She just had ‘it.’ Her charisma was off the charts.” It may be hard to believe, but “it” — that combination of confidence, authority and personality that makes an executive engaging and inspiring — isn’t necessarily an […]

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