To Communicate Well, You Must First Communicate
Posted On January 21, 2015 BY Dean Brenner
Last week I spent some time speaking with someone I occasionally coach. Last week’s problem was that he and a close colleague were in a tough spot, not communicating well. Apparently, the colleague was doing some things that were intensely frustrating for my client. The details are not important to the story, but there was […]
Just Be Nice
Posted On January 15, 2015 BY Dean Brenner
I recently spent some time conducting training workshops with one of our best clients. It was a week away from home, which is always a hard thing. I hate being away from home, but I also love my work, and this is a great client. So, yes, it can be conflicting when the work you […]
The Importance of Staying in Touch
Posted On January 12, 2015 BY Dean Brenner
We had a great interaction this week, a story worth sharing. We heard from a guy who had been in one of our workshops in 2005, back when he was with one of our biggest client companies. He left that company in 2007, which is probably the last time we had any contact with him […]
An Important Communication Lesson from 2014
Posted On January 9, 2015 BY Dean Brenner
Over the holiday, I was reviewing my client notes from throughout 2014. Last year we worked with client companies in a range of industries, including financial services and banking, insurance, mining, oil and gas, aerospace, commercial construction, and several other forms of heavy industry. And we worked with executives and professionals from North and South […]
Can You Make it Simpler, Daddy?
Posted On January 7, 2015 BY Dean Brenner
I had an interesting conversation with my five-year-old son over the holiday. He asked me to explain something about sailing (which, of course, made his Dad smile). He doesn’t yet know how to sail on his own, but I’ve taken him out many times, and he loves it. He talks about boats all the time, […]
3 New Year’s Resolutions for Better Communication
Posted On January 5, 2015 BY Dean Brenner
Happy new year to all! We trust and hope that your holidays were happy and healthy. We’re back today from a well-deserved and welcomed break, and are excited for a great 2015. Over the course of our holiday break, we spent a lot of time thinking about the year gone by, and the year to […]
Year-End Thoughts from The Latimer Group
Posted On December 16, 2014 BY Dean Brenner
We’ve been reflecting a lot lately here at The Latimer Group… not only on 2014, but also on the last 8-10 years. The business environment has changed dramatically: more demands on our time, more access to information, more channels to communicate than ever, social media, lean organizations, a cacophony of opinion on everything… the world […]
4 Steps to Help You Get to Know Your Audience
Posted On December 15, 2014 BY Dean Brenner
Whitney and I are planning in earnest for another trip to Australia for client work, in 2015. We’re finalizing dates, logistics, content, etc. And when we are getting ready for a big trip with lots of client time, we always make sure to spend some time getting (or remaining) familiar with the client’s situation. We […]
Great Speaking Starts with Great Listening
Posted On December 10, 2014 BY Dean Brenner
Many people want to be known as great speakers. Many people want to be known as the person who can make the point in a clear and compelling way. And many work on this skill by focusing initially on the wrong things. Speaking well and sharing information is, first and foremost, about knowing how to […]
Knowing Your Audience is Complex
Posted On December 3, 2014 BY Dean Brenner
I am out in Minnesota, teaching a three-day workshop on executive communication skills for our largest client. And over the course of the day yesterday, the group had a great conversation about the complexities of understanding audience perspective. Knowing your audience is critical to great communication… we all know that. But in 2014, the business world […]