Dean Brenner

One of the primary goals of this blog is to share our team’s ideas on communication skills, and highlight all of the ways that great communication helps you in the workplace. Great communication contributes to stronger leadership, collaboration, customer service, client retention, brand building, sales success, employee retention… a long list of important business success […]

Hello friends! We recently added a new element to our website, where you can submit your communication questions directly to us. We will collect the questions, and either answer directly back to you, or when appropriate, publish your questions and our answers on our blog. Our goal here is to give you some quick support […]

Getting people to listen to you in today’s modern workplace is hard enough. We write about that challenge all the time. But once you get people to hear you, your challenge is not over. Getting people to hear you is a great first step… but only a first step. The next step, which may also be the […]

(Author’s Note: The Latimer Group has been around for twenty years… a long time, and a milestone we are proud of. And one of the things I have been doing a lot of this year is reflecting on how much the world has changed in those twenty years. This post will be the first of […]

Three years ago, things were going well for me and my colleagues at The Latimer Group. We were like a boat running hard downwind in a following breeze. The wind was blowing the dog off the chain, and we were barely holding on, white knuckles at all times. But even though the breeze was blowing […]

Being a great communicator is about so much more than the sales call you’re about to make, the meeting you’re about to join, or the conversation you’re about to have… Beyond the immediate benefits of closing a sale, or contributing to a meeting, great communication skills create several significant realities that will benefit you in […]

Hello clients and friends of The Latimer Group, I am excited to share some big news with you today. Twenty years ago, I founded The Latimer Group based on two simple goals: I wanted to coach communication skills, something I was deeply passionate about; and I wanted to build a company from the ground up. […]

Hello friends! We recently added a new element to our website, where you can submit your communication questions directly to us. We will collect the questions, and either answer directly back to you, or when appropriate, publish a series of questions and our answers on our blog. Our goal here is to give you some […]

We know the power of a good story. A story can help make an emotional connection, vividly illustrate a key point or grab people’s attention. And a story can help give context and make your audience really feel the impact of a problem or solution. But telling a story in a business setting isn’t as […]

All of us are leaders in one way or another. We all lead, either formally or informally, constantly or occasionally, officially or unofficially. But we all lead. This is a skill that everyone needs to know at least a little something about. No two leadership situations are exactly the same, because every company, team and […]