We spend a lot of time in this space, and with our clients, discussing how to communicate more effectively. We discuss how to prepare and structure a message, how to capture attention, how to make the meeting valuable, how to get to the point, etc, etc, etc.
And then occasionally we discuss here the other half of the communication equation… how we receive information. How well we listen is important, and something we write about frequently. But the most fundamental thing you can do to be a good listener, is to start with the correct mindset.
Good and productive communication requires giving AND receiving. And to receive well, you have to care about the communication. You have to clear your mind and respect the situation. You have to want to hear what the other person has to say. If you are distracted or disrespectful of the person or the situation, you won’t listen nearly as well, and the communication won’t be as effective, regardless of how good the speaker is.
Communication is a two-way street. You have to care about listening well. You have to care about hearing what other people have to say. You have to care about being present, mindful and respectful.
We spend a lot of time thinking about the communication we give, and how well we give it. But let’s also spend some time thinking about the communication we receive, and how well we receive it.
Good luck, and have a great day.
At The Latimer Group, we believe that great communication skills can change the world. We transform people and organizations with simple, repeatable techniques and mindsets. We teach persuasive communication skills through an integrated platform of corporate training, coaching, and eLearning. To learn more about how we can transform your organization, e-mail us at info@TheLatimerGroup.com
Looking for more from The Latimer Group?
- Communicating During a Crisis: What’s Too Much?
- Communicating During a Crisis: What’s Required?
- Join the Conversation: Observations from a Lonely Planet – Adapting to a Virtual World (replay)
- 4 Simple Ways to Be a Better Listener
- That was Then, This is Now: Virtual Learning Solutions from The Latimer Group