5 Things Improv Class Taught Me About Business Communication
Posted On October 2, 2014 BY Dean Brenner
Today’s post was written by Brett Slater (above, left), Chief Social Media Officer at The Latimer Group Last June, I started taking comedy improv classes at Unscrewed Theater in Tucson, Arizona. My original motivation was to fan my creative flames by working with others in a collaborative setting. As a freelancer, I don’t work with […]
Is There an Apollos Hester on Your Team? Is It You?
Posted On September 26, 2014 BY Dean Brenner
Today’s post was written by Amy Fenollosa, Director of Learning at The Latimer Group. Did you see Apollos Hester this week? He’s a high school football player from Texas whose 2-minute interview on local television went viral. It’s gotten more than 5 million views in less than a week. What is it about Apollos that intrigued […]
Switch and Shift: How to Practice the MOST Human Thing
Posted On September 23, 2014 BY Dean Brenner
We recently contributed another article to our friends at Switch and Shift, a business blog focused on “the human side of business.” Our latest piece is called, “How to Practice the MOST Human Thing,” and is all about listening to and respecting our colleagues. 21st century communication has become more about speaking than listening. More […]
The Recipe for Great Communication Is Never Complete
Posted On September 15, 2014 BY Dean Brenner
We spend a lot of time with our clients talking about ways to create outstanding business communication. And all great business communication has five common characteristics, or ingredients: clarity, brevity, context, impact and value. Every single time we communicate in the work place, we need to be thinking about all five of these things. We […]
What’s Your Default Setting for Detail?
Posted On September 9, 2014 BY Dean Brenner
In nearly every one of our communication workshops, we spend significant time discussing the role of detail in 21st century communication. Does detail matter? Of course it does. How much detail is necessary? That depends on many things: who your audience is, how familiar they are with the topic, how senior they are, how mission […]
Interpreting the Silence: “Why Haven’t They Gotten Back to Me?”
Posted On September 3, 2014 BY Dean Brenner
Have you ever written or sent something to a friend or a colleague, perhaps something important, that you worked hard on, and then been surprised when no prompt response came? It is hard in this situation to know what to think, or how to feel. Did I say something wrong? Did they not like it? […]
Listening Is Respect
Posted On September 2, 2014 BY Dean Brenner
This past weekend, I participated as a speaker in a training conference for young leaders. This is something I do every year, and that I enjoy immensely. It’s a great program, well designed, with lots of valuable information from multiple speakers. I spoke twice (both times on good communication skills) to two different subsets of […]
How Distracting is Your Speaking Style?
Posted On August 11, 2014 BY Dean Brenner
Have you ever listened to that person who says something like “um” over and over and over? After a while, all you hear are the “ums.” How about the person who says “like” or “you know”? Hard to listen to that after a while. How about the person who qualifies everything they say with a […]
Choosing the Correct Tone When You Speak
Posted On August 4, 2014 BY Dean Brenner
Sometimes it is hard to know the right way to say or write something. Sometimes it is hard to know the correct tone to take. How should I speak to these people? How formal or informal should it be? The answers depend on lots of things: the nature and seriousness of the topic; the level […]
“I” vs. “We” and President Obama
Posted On July 31, 2014 BY Dean Brenner
The pronouns we use when we speak can be a powerful window into the way we think, the way we lead, and the way we think about others. When we hear a leader speak with “I” as the dominant pronoun it creates a certain experience. And when we hear a leader speak with “we” as […]