Expect the Pit
Posted On December 7, 2020 BY Hannah Morris
This post was written by Hannah Morris, Director of Assessment & Advancement at The Latimer Group. My third grader learned a very important lesson at the start of this school year. It was about “the pit”, or “the learning pit”. Her teacher explained that all learners fall into the pit sometimes, and they feel helpless, don’t know […]
Why Is Virtual Communication Exhausting?
Posted On December 4, 2020 BY Hannah Morris
This post was written by Hannah Morris, Director of Assessment & Advancement at The Latimer Group. Zoom fatigue is real. For many of us it is due to the sheer volume of videoconferences that we are on each day. The increase in the use of videoconferencing tools in 2020 is staggering. There is both anecdotal and empirical […]
Talking on Mute
Posted On December 2, 2020 BY Hannah Morris
This post was written by Hannah Morris, Director of Assessment & Advancement at The Latimer Group. No, this is not about all the times when we try to contribute to conversations, only to realize that we have disabled our own audio. It is not about tallying the number of times that “You’re on mute.” gets said in […]
Video: The 4 Skills of Great Communication
Posted On November 30, 2020 BY Dean Brenner
Ask anyone who performs at a high level: athletes, dancers, singers, etc. They all prepare and practice their skills the same way. They break their skill down into smaller “sub-skills,” then practice each one individually, then put them all back together, and their overall skill level has improved. The same is true with communication. “Great […]
Classic Persuasion Mistakes, Part 1
Posted On November 2, 2020 BY Dean Brenner
My colleagues and I spend just as much time changing the way people think about communication as we do anything else. Better communication is not about new tips or tricks (here is a line I hear in workshops a lot… “I am looking forward to getting some new tips.” Wow, does that drive me nuts.) […]
3 Keys to Holding Your Audience’s Attention
Posted On October 13, 2020 BY Dean Brenner
Your audience will only remember a small percentage of what you say. Some studies suggest it will be less than 20%. Fact. Other studies suggest that the average adult attention span is now about 8 seconds. Bummer. So what do you do about it? Focus on all three aspects of the audience experience: Make sure you prepare your […]
5 Solutions to Classic Communication Problems
Posted On October 9, 2020 BY Dean Brenner
If your communication problem is time, then brevity is your friend. Make sure to shorten your message significantly. Reduce your information to a list of “three things,” so that your message is easier to remember. If your communication problem is attention span, then a “hook” is your friend. Work hard to connect with your audience with something […]
Are Communication Skills about Nature or Nurture?
Posted On September 23, 2020 BY Dean Brenner
Can great communication skills be taught? Or are they entirely natural? Let’s try to answer that via a story. My wife and I have two children, 10 and 5. At their respective ages, the age gap is pretty big. They like different things, play a little differently, have different expectations… exactly as you would expect […]
Forensic Preparation for Stronger Connection
Posted On September 21, 2020 BY Dean Brenner
How do you prepare for that big sales call, or that important meeting with your boss? If you prepare at all (not trying to insult you, but a shocking number of people still try to “wing it”), and if you are like most people we meet, then your prep goes something like this… organize your […]
It’s About the Journey AND the Destination, Part 2 of 2
Posted On September 9, 2020 BY Hannah Morris
This post was written by Hannah Morris, Director of Assessment & Advancement at The Latimer Group. In my last post, I presented the analogy of message as journey – a way to visualize, approach, craft, and deliver an effective presentation. The journey happens in three parts – open, content, close – and the itinerary is tailored to […]