In my last post, I used Chief Brody’s character from Jaws fame as an example of how our fight or flight system is triggered. Its manifestations run from sudden dry mouth, sweaty palms, flushed neck, butterflies in our stomach, and a brain that sputters like an old Fiat rather than performing like the Porsche 911 […]
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Category: Presentation Skills
It’s a common occurrence in the business world. You prepare a meeting, presentation, or speech for a certain length of time, only to find out that you have a lot less time than you planned for. Sometimes we even learn our fate as we are walking into the presentation. We’ve spoken a lot lately about […]
“Getting them to embrace their humanity in front of an audience is a leap, and often times, people don’t want to do that…When you are talking to an audience, you are trying to move people, and the best way to do that is to talk to them like they’re people.” – Bryan Gildenberg, Chief Knowledge […]
Chief Brody’s hands may have started to sweat and shake as he instinctively backs up away from the mortal threat, his mouth goes dry, his neck flushes and his voice wavers. He’s seen the shark, and he thinks that he and Quint and Hooper need a bigger boat to catch the shark. The Chief’s autonomic […]
Most people communicate selfishly in the workplace. Sorry… I apologize for that harsh opinion. But I believe it to be true. Most people communicate with their colleagues, customers, vendors, and suppliers based primarily on their own needs, wants and goals. Most people build their communication (presentations, meeting agendas, negotiation points, talking points) based on what […]
Originally published with Forbes Coaches Council, February 2019. Death by PowerPoint. Or as Dilbert put it: “PowerPoint poisoning.” It’s software that is so despised that it has been banished by Amazon and banned from military strategy meetings. It’s easy to hate on PowerPoint. After all, it’s often the single common denominator between all the boring presentations and too-long meetings we […]
Being a great communicator is about so much more than the sales call you’re about to make, the meeting you’re about to join, or the conversation you’re about to have… Beyond the immediate benefits of closing a sale, or contributing to a meeting, great communication skills create several significant realities that will benefit you in […]
Have you ever sat through a meeting, or a conference call, or a presentation, and thought to yourself, “Oh my god… I wish this person would get to the point…“? Yeah. Me too. Many, many times. We all know what it feels like to have our time wasted by someone who just won’t, or can’t, get to the […]
Communication clarity is really hard in the 21st century… a mantra I have recited over and over in this space. It’s hard because of the noise, the competition for mind share, and shrinking attentions spans. But often the best way to combat difficulty and noise is to focus on the most simple, basic elements of […]
The question I’m asked most often in workshops and coaching sessions is, “I get really nervous when speaking; can you help me eliminate my anxiety?” And my answer is that having at least some anxiety is actually a good sign. It means that, at that moment, you’re engaged. You are plugged into your audience and […]