The Next Step Beyond Clarity and Brevity
Posted On June 22, 2016 BY Dean Brenner
We have shared many past posts here on the need and importance of clarity and brevity in your communications. Clarity and brevity are often the price of admission to be heard in the 21st century — table stakes — the cost to simply be able to play in the big leagues and have people listen […]
What REALLY Matters Most in Business Communication
Posted On June 6, 2016 BY Dean Brenner
I just returned from my 25th college reunion this past weekend, and yes… it was fun and exhausting, and a wonderful walk down memory lane. I spent time with great friends who I see regularly, occasionally and almost never, and all of it was amazing. Every reunion contains countless “so what have you been up […]
Persuasion as Both Art and Science
Posted On May 23, 2016 BY Dean Brenner
Last week, during a series of workshops with one of our best clients, a fascinating topic came up for discussion. As we were reviewing the themes of The Latimer Group’s Model for Persuasion, one of the participants commented that “this seems more art than science.” The conversation paused for a few moments, we all thought […]
How to Recognize and Avoid Passive-Aggressive Email
Posted On April 21, 2016 BY Dean Brenner
A colleague pointed us to a recent episode from the BBC Business Matters podcast. The subject: Has email made us more passive-aggressive at work? Here’s the excerpt: Passive aggression, defined, is behavior characterized by indirect resistance to the demands of others, and an avoidance of direct confrontation. Both of which are much more easily done via […]
On Labels and Judgments: 2016
Posted On April 18, 2016 BY Dean Brenner
(Earlier today, at my 5am spin class, I heard some sad news. I learned that a guy who had been a regular member of our early morning spin group had died over the weekend, apparently taking his own life. We weren’t close… we were friendly, enough to chat before and after class. We knew each […]
Why You Should Make Time to Prepare for Meetings
Posted On April 13, 2016 BY Dean Brenner
One of the most frequent questions or objections we hear in our workshops, usually delivered right about the time we are teaching our Latimer Group Model for Persuasion, is this… “I don’t have the time to do the things you are telling me to do. I know I need to, but I just don’t have […]
Post from the Past: A Better Way to Open Your Meetings
Posted On April 11, 2016 BY Dean Brenner
(Note: This post was originally published in August of 2013. But it’s more important now than ever.) My family and I spent the weekend with some dear friends, and over the course of a weekend of laughter, swimming, ping pong and wine, the conversation turned (for a few minutes) to business. My good buddy, who […]
Secrets of the Smart and Savvy Negotiator
Posted On April 7, 2016 BY Dean Brenner
I was recently speaking to a client, a person I have been coaching for about six months. This coaching assignment has been focused on the subtle aspects of persuasion. He is relatively new in his organization, and has wanted to work on how to better influence his colleagues, without coming on too strong. Many of […]
Know Your Audience… AND Their Organization
Posted On March 30, 2016 BY Dean Brenner
My colleagues and I preach the importance of “knowing your audience” all the time. We believe it is a critical component of persuasion. But knowing your audience requires knowledge on multiple levels, beyond just the individual. Here is what I mean… if you are pitching someone on your product or service, and trying to sell […]
Post from the Past: Practice DOES Matter
Posted On March 28, 2016 BY Dean Brenner
(This post was originally published Dec 2014) I had an outstanding experience recently with a workshop participant from one of our major client companies. This young man had participated in one of our one-day presentation skills workshops about six weeks ago. And then he signed up for a different workshop this week, a two-day “executive […]