Persuasion

My colleagues and I write and talk all the time about having a message plan. And furthermore, we write and talk all the time about how strong listening skills can make your message planning stronger and easier. But what do we listen for? Listening is great and important, and most people don’t do it very well. But is it enough […]

Simple idea today, that comes up in our coaching sessions all the time. My colleagues and I talk constantly about great communication skills, and all the things that help create those skills. We believe that when we take the time to prepare for our meetings, presentations and calls, we will do a much better job creating success, and […]

This post was written by Hannah Morris, Facilitator and Coach at The Latimer Group.   Situational awareness – being aware of what is going on around us – is a crucial element of successful communication and connection. It starts with paying attention to and getting familiar with a baseline of what is normal, what can be expected. Once […]

You can tell a lot about an organization by the way it behaves. The things that an organization says it cares about matter, of course. But what matters more is whether the organization’s actual behaviors match up with its communication. It is one thing to say “our customers come first.” But what matters more is whether, […]

This post was written by Lauren St. Germain, Facilitator and Coach for The Latimer Group. Here at The Latimer Group, we live by the idea that communication skills should no longer be considered a “soft skill.” We believe that communication is a “power skill”, and earlier this year, McKinsey & Company helped prove this to be true […]

The best speakers I know don’t waste words. The best speakers I know say what they mean, as clearly as possible, in as few words as possible, as often as possible. They don’t waste their audience’s time, or weaken their message, with weak language like “pretty much,” “sort of,” “kind of,” or “a little bit.” Phrases […]

Publisher’s Note: This post was written by Lauren St. Germain, who has recently joined The Latimer Group as a Facilitator and Coach. We first met Lauren several years ago, in one of our workshops while she was working for one of our major clients. Lauren caught our attention right away as someone we might want to work more […]

(Publisher’s Note: Today’s post is the third in a three-part series this week, all written by Hannah Morris, Director of Assessment & Advancement at The Latimer Group. In this series, Hannah is leading us through an examination of how we learn and grow, and how self-reflection can become a critical component in our personal and professional development. Hannah […]

(Publisher’s Note: Today’s post is the second in a three-part series this week, all written by Hannah Morris, Director of Assessment & Advancement at The Latimer Group. In this series, Hannah is leading us through an examination of how we learn and grow, and how self-reflection can become a critical component in our personal and professional development. Hannah […]

(Author’s Note: I was scrolling through our archive early this morning, looking for inspiration for today’s post. Eventually, I came across this one from several years ago, which spoke to me on several levels. Most of all I loved the reveal of the learning process, and how a good discussion can lead to a steady […]