Persuasion

This post was written by Hannah Morris, Facilitator and Coach at The Latimer Group. In Part 1 of this post, we examined the importance of knowing one’s persuasive point of view to effective communication. It is our thesis statement. It is what our audience most needs to hear in order to understand our message, care […]

This post was written by Hannah Morris, Facilitator and Coach at The Latimer Group. Have you ever found yourself struggling to respond to the question, “What’s your presentation about?” or “Why were you meeting with X?” or “What was in that report you sent?” When asked to create concise summaries of complex topics, many of […]

During work discussions with our colleagues — when we are debating issues and making choices about things like strategy, policy or design — many (perhaps most) conversations come down to the following choice: Which is more important? “Winning” the discussion or maintaining functional dialogue with our colleagues? In other words, when we are debating the […]

Communicating through conflict doesn’t have to be that hard. It can be… but it doesn’t have to be. And the key is your mindset during the conflict. What are you thinking about when communicating with the person you are in conflict with? Are you thinking about winning the discussion, regardless of what comes later? Are […]

Have you ever listened to that person who says something like “um” over and over and over? After a while, all you hear are the “ums.” How about the person who says “like,” or “you know?” Hard to listen to that after a while, isn’t it? How about the person who qualifies everything they say […]

Think about the best leader you’ve ever seen. What made her/him compelling? Many of us would say, “They just had ‘it.’ Their charisma was off the charts.” It may be hard to believe, but “it” — that combination of confidence, authority and personality that makes an executive engaging and inspiring — isn’t necessarily an inherent […]

Have you ever sat through a meeting, listening to someone who just rambles on and on and on? Brutal, isn’t it? You are looking at your watch or your phone, trying to wish the time forward and each time you look you realize it is only 48 seconds since the last time you looked. It takes every […]

One of the questions I get asked all the time is, “How can I be less nervous when I stand up to present?” Confidence in public speaking continues to be a problem for lots of people. The spotlight is fully on you, everyone is listening, and we all want to do well. It is not […]

I love to use metaphors when I teach. And this is one of my favorites. The best photographers carry around a camera bag, and in that camera bag they carry many different kind of lenses. Different situations call for use of a different lens: lighting, background, desired shot, timing and other variables can drive the […]

We spend a lot of our time in workshops, on this blog, and in all our conversations with our clients, discussing the importance of good communication skills. We always talk about the power of listening, of being prepared, of having goals and talking points and plans… all of it matters. When you take a good […]