Listening

We’ve reached a tipping point, I believe, in the use of mobile devices. These tools have had a wildly successful positive impact on our efficiency and ability to communicate. But too much of any good thing can eventually become a bad thing, and that is where we are with mobile devices. And we’re hearing it […]

Just about a year ago, I wrote this short piece around the time of Robin Williams’ passing… For me, the words still ring true, and I refer back to them fairly often. The original post follows below. Hope you find it helpful. ~Dean No matter how certain you are, you never really know what another […]

Today’s post was written by Brett Slater, Chief Social Media Officer at The Latimer Group. As you may know from my last post, I also do morning radio in my home state of Maine. Phone calls from listeners are a big part of our show every morning, and the topics vary widely, from local politics […]

So many people are always thinking about “what’s next” or “what’s new.” Everyone likes to think about how to get bigger, better, stronger, especially from a business perspective. Where will the growth come from? How do I reach new potential customers or clients? I was at a party on Saturday night, and the event was […]

We work all the time with people who want to improve their speaking skills. But like any coaching situation, you need to determine what the root cause of the speaking problem is, before you can solve for or eliminate the problem. Does the speaking problem manifest itself with poor delivery and little projected confidence? Well, […]

My colleagues and I at The Latimer Group speak frequently with clients about the need for credibility in the workplace. Credibility makes everything else possible. When you have credibility, nothing else matters. When you don’t have credibility, nothing else matters. Credibility is the “key to the castle.” so to speak, in the workplace. When you […]

In our communication skills workshops, there is a theme that always comes up that seems to surprise first-time participants. We talk about many of the most important aspects of great business communication: clarity, brevity, being memorable, setting context, communicating value, staying “on message”… all of the things that are required in the 21st century business […]

We all know how it feels to have our time wasted. Have you ever been in a meeting/presentation/conference call that seemed to have no purpose? Or where the speaker could not get to the point? Or where you wondered why you were even there? [Pause for you to nod in agreement…] Have you ever listened […]

We recently wrote about the shift from the Information Age to the newly sprouting Communication Age. Information is now fully a part of our lives. It is baked into everything we do. And we are now on the back side of this massive shift towards more, better, more-easily-accessed information. The new competitive advantage will come […]

Today’s post was written by Brett Slater, Chief Social Media Officer at The Latimer Group As The Latimer Group’s Chief Social Media Officer, I’m exposed to every single piece of content Dean and the team produces. I read every blog post, watch every video, and listen to every podcast, and as you imagine, some of […]