Listening

I have been keeping a running list of lessons and reminders my wife and I regularly share with our children. And over the last several weeks, here are some of the ones that I wrote down: Always show gratitude when someone does something nice for you. You will never go wrong saying “thank you.” If […]

Did you learn some new things last week? Do you look at the world the same way you did six months ago? Do your business strategy and business goals change over time? In other words, if my knowledge of you and your business is based on where things were for you six months ago, would […]

I am traveling on business this week, with one of our best clients. And in a workshop yesterday, I lived a sad convergence of business and current events. During one of the breaks, the participants in the workshop shared that one of the victims of the Orlando massacre had been their colleague. None of them knew […]

Last week, during a series of workshops with one of our best clients, a fascinating topic came up for discussion. As we were reviewing the themes of The Latimer Group’s Model for Persuasion, one of the participants commented that “this seems more art than science.” The conversation paused for a few moments, we all thought […]

I am relearning, once again, some powerful lessons about communication. And I am learning them from our infant daughter. Our daughter is rapidly approaching her first birthday, and is doing all the things you would expect her to be doing. Crawling around, getting into things she shouldn’t, making all sorts of sounds, screaming when she […]

(Earlier today, at my 5am spin class, I heard some sad news. I learned that a guy who had been a regular member of our early morning spin group had died over the weekend, apparently taking his own life. We weren’t close… we were friendly, enough to chat before and after class. We knew each […]

My colleagues and I always talk about the importance of knowing your audience, and preparing for your work communication correctly. We work with our clients on their ability to clarify the message and the ask, and to try to anticipate what the audience will care about, and the questions or objections they may have. And […]

Last Saturday night, Feb 13, 2016, I was standing on the bench for the Choate hockey team, cheering for the team, and supporting two of my good friends, Pat Dennehy and Mike Velez. They indulge me a few times a year, and let me join the team as “guest coach,” which basically means I cheer, […]

We recently wrote about that voice of insecurity that comes into our heads when we are experiencing self doubt. We all know that voice. Some of us hear it more often than others, but we have all heard it… the voice that says you aren’t good enough, you aren’t ready, you are going to under-perform. […]

Note: We recently added to this post an audio version, as the latest installment of our Soundwaves podcast. Listen via the audio player at the bottom of this post, and be sure to check out the entire library of Soundwaves episodes available on iTunes, or via your favorite podcast player. There is this voice inside […]