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Category: Email Communcation

To Communicate Well, You Must First Communicate

Last week I spent some time speaking with someone I occasionally coach. Last week’s problem was that he and a close colleague were in a tough spot, not communicating well. Apparently, the colleague was doing some things that were intensely frustrating for my client. The details are not important to the story, but there was […]

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The Importance of Staying in Touch

We had a great interaction this week, a story worth sharing. We heard from a guy who had been in one of our workshops in 2005, back when he was with one of our biggest client companies. He left that company in 2007, which is probably the last time we had any contact with him […]

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Can You Make it Simpler, Daddy?

I had an interesting conversation with my five-year-old son over the holiday. He asked me to explain something about sailing (which, of course, made his Dad smile). He doesn’t yet know how to sail on his own, but I’ve taken him out many times, and he loves it. He talks about boats all the time, […]

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Your Colleagues Will Build a Statue in Your Honor

In nearly every workshop I teach, I ask a question that sounds something like this: “How many of you attend too many meetings that run long?” Nearly every hand goes up, every time. “How many of you get too many emails that are too overwhelming to read?” Nearly every hand goes up, every time. “How […]

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How to Make Your Message Easy to Remember

Do you want to be an effective communicator? Do you want people to follow your lead, support your idea, or buy your product or service? Of course you do. When I say “be memorable,” I’m not suggesting that you do something outrageous so that they remember that crazy person who did “x.” I mean figure […]

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Be Clear and #MakeYourPoint

I just returned from a two-week trip to Shanghai and Singapore, where we conducted several training workshops for two different top clients. Our workshops were full of people from China, Singapore, Australia, New Zealand, USA, Britain, India, Belgium, Turkey, and Germany. It was a global group, with all of them reporting to global executives. Work […]

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