Skip to main content

BLOG

Category: Email Communcation

How to Be Productive in an All-Access World

I recently got a great email from a client named Colin. We’ve done extensive work with his company over the last five years, and Colin will occasionally reach out and give me a great idea for a blog post or a podcast. Colin listed for me the ways that his colleagues can reach him: work email (which […]

Read more  

How to Make Sure Your Important Email Gets Read

The numbers may vary from study to study, but the story is generally the same these days: a significant percentage of emails today are initially read via a mobile device. But when it comes to work-related emails, most of the importantemails we write, the ones with some substance on important topics, we tend to write from […]

Read more  

3 Strategies to Help You Manage Your Email

Email has become a major problem for almost everyone we meet. We hear people from every client company complaining in every workshop, about how many emails they get, how many of them are unnecessary and how much time they waste managing their email. A tool that was designed to create efficiency has evolved to the […]

Read more  

5 Rules For Finding The Right Way To Communicate

Originally published with the Forbes Coaches Council January 29, 2018. Not long ago, I made a decision about a key benefits program for my company. I was excited about it; I felt like I was making a good call for the whole team. That Friday afternoon, pumped up, I sent out a Slack message to everyone announcing […]

Read more  

Ten Years of iPhone, and One Call We’d Like to Make

This post was written by Amy Fenollosa, Director of Learning at The Latimer Group. With the much anticipated introduction of the newest iPhone last week, there’s been a lot of reflection on how our lives have changed in the 10 years since Apple introduced the first iPhone. I still recall the moment I realized how much […]

Read more  

Overflowing Inbox? Strategies to Manage Email

This post was written by Amy Fenollosa, Director of Learning at The Latimer Group. It’s officially the end of summer; post-Labor Day, post-vacation re-entry for many of us. Have you taken time off this summer and returned to an overwhelming backlog of email? Did you find yourself checking your email remotely? Or were you able to […]

Read more  

My Stint in Mobile Device Rehab, Part 2

Earlier this summer, I wrote a short post about giving up my mobile devices for part of my vacation. So many of us struggle with the balance between being connected with the world vs being connected with the people right in front of us. And our mobile devices have become toxic roadblocks to attention span, […]

Read more  

My Stint in Mobile Device Rehab

I spent the last week on vacation with my family. Which means that for a few days prior to the beginning of vacation, my wife and I had our annual negotiation about mobile devices and the boundaries during vacation. In general, she and I agree on the basic premise… it is healthy to turn off […]

Read more  

How to Recognize and Avoid Passive-Aggressive Email

A colleague pointed us to a recent episode from the BBC Business Matters podcast. The subject: Has email made us more passive-aggressive at work? Here’s the excerpt: Passive aggression, defined, is behavior characterized by indirect resistance to the demands of others, and an avoidance of direct confrontation. Both of which are much more easily done via […]

Read more  

Brevity, According to Winston Churchill

My colleagues and I speak and write all the time about the importance of getting to the point. We talk about the importance of respecting your audience’s time, managing their attention span, and how our fast-paced 21st century world makes this skill a critical one. It turns out that a pretty famous guy, Winston Churchill, […]

Read more