Communication

Here are five of the most common communication problems or roadblocks that we see, with solutions for each: If your communication problem is time, then brevity is your friend. Make sure to shorten your message significantly, and dramatically reduce the amount of detail you try to squeeze in. Reduce your information to a list of “three things,” […]

This post was written by Hannah Morris, Facilitator and Coach at The Latimer Group. When we want to define something, such as authentic presence, we often need to define its opposite. So, what is inauthentic presence and why and how is it problematic? Inauthentic is fake, insincere, not genuine. When someone’s presence is perceived as inauthentic, […]

This post was written by Hannah Morris, Facilitator and Coach at The Latimer Group. In our first post in this series, we examined the idea that, within our authentic presence, each of us shows up in a variety of different ways based on choices we make to adapt to our environment, audience, and situation. We have […]

This post was written by Hannah Morris, Facilitator and Coach at The Latimer Group. Imagine yourself speaking with your closest colleague in an impromptu conversation where you’ve just dropped in to say “hi”. Now imagine yourself speaking with the Executive Leadership Team of your organization as you deliver a presentation about an important issue your department […]

I recently had a conversation with a person I am coaching, and he recounted a story to me. He recently had led a really hard meeting with colleagues, where he made a presentation on a challenging, divisive topic. He was trying to build alignment within the business unit on how to handle a significant business […]

(Author’s Note: I was scrolling through our blog archive over coffee in the early morning hours yesterday, when I came across this post from several years ago. The story is a simple one, and pretty self-explanatory. But as I always say to my clients, colleagues and friends, the simplest stories often have the most powerful […]

In a recent workshop, one participant asked a series of questions about how broad the application of the content we were teaching in the course actually was. I answered in a very “Latimer way,” by saying that our model applies to all forms of workplace communication: meetings, conference calls, presentations, email exchanges, etc. As I […]

“That’s not what I said…”“That’s not what I meant…” “You’re not hearing me…” You’ve probably said at least one of those three things at some point in communicating with your colleagues. At first pass, they may seem like simple objections, simple statements to help steer someone to the point you’re trying to make. But if […]

This post was written by Hannah Morris, Facilitator and Coach at The Latimer Group. Stories create connection, pure and simple. At The Latimer Group, we have a favorite quote about stories: “There isn’t anyone you couldn’t learn to love once you’ve heard their story.” Fred Rogers – a man whose life’s work was to bring people […]

I had a powerful discussion yesterday with a room full of people from one of our client companies. We were talking about their new service area, and how to position it. Their company is in a highly competitive industry where differentiation is hard, and where price is highly scrutinized.  The fear in the room is […]