The Key to Building Credibility
Posted On January 19, 2023 BY Dean Brenner
Let’s talk about building credibility… real credibility. Not the short term version of credibility that comes from a referral or a common friendship or the personal courtesy of someone giving you a chance. No… let’s talk about the long-term credibility that is built by you, your actions and your performance. Real credibility is created in […]
Using Empathy To Connect With Your Audience
Posted On January 5, 2023 BY Dean Brenner
As a coach, I see a lot of different kinds of speakers: those who are confident and controlled and others who are nervous and still figuring out how to get their point across. And I’ve had people ask, “Don’t you sometimes want to laugh at how bad some of these presentations can be?” It might be hard to believe, […]
The Fine Line of Self-Deprecation
Posted On December 19, 2022 BY Dean Brenner
I had an interesting question come up in a workshop last week. One of the participants made a statement and then asked me to validate it… he said “You can never go wrong being self-deprecating… right?“ I thought about it for a few moments, and quickly responded with “I am not sure I agree with […]
Why You Should Never Compromise Your Communication Efforts
Posted On December 12, 2022 BY Dean Brenner
We coach people to be as powerful in their communication as possible. But sometimes, your audience is just not open to what you have to say. Our clients often share experiences where the audience is not always open minded. Some of our clients tell us, “They don’t want to hear that from me,” due to […]
Must, Should, Nice to Do
Posted On October 28, 2022 BY Dean Brenner
One of the key elements of successful persuasion and consensus-building is how you frame the choices for your audience. I spend time in every single workshop I teach, trying to help our clients think about a problem from at least two angles: what they want the audience to think/feel/do; and how much urgency they will […]
Making A Plan To Listen
Posted On October 10, 2022 BY Dean Brenner
In business, we have all sorts of plans… strategic plans, sales plans, operations plans, marketing plans. Plans, plans everywhere. And for the last twenty years our clients have also heard my colleagues and me talk at length about message plans. There is no shortage of plans in the world of business. But how many of […]
Think of Better Communication as a Service to Others
Posted On September 30, 2022 BY Dean Brenner
When we communicate well in the workplace — when we get to the point, when we articulate value, when we make the point clearly — what we are really doing is respecting our audience, and their time. When we do not prepare sufficiently, or make the point quickly and clearly, then what we are really doing is disrespecting […]
Lessons from Desert Survival School
Posted On September 6, 2022 BY Dean Brenner
One night last week, I was going through some old files in my basement, and stumbled across a box simply marked “Desert, Spring 2002.” I knew immediately what it was… in May 2002, right around the time I was launching The Latimer Group, I took some time to clear my head and enrolled in an […]
The Two Secrets to Being a More Confident Public Speaker
Posted On August 22, 2022 BY Dean Brenner
The single most frequently asked question I hear regarding public speaking is this… “Dean, how can I be more confident as a speaker?” I’ve been in this line of work for twenty years, and every year, I hear that question more than any other. And throughout my time leading The Latimer Group, my answer has remained essentially the same: Self-awareness and Practice. Great […]
The Power of the Extended Hand
Posted On August 8, 2022 BY Dean Brenner
It is a very early August morning here. The sun is just rising in the east, and the only sounds are the tapping of my keyboard, and the drip of the coffee machine. My head is completely clear, and my heart is completely full. And so, I want to talk to you today about the […]