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Any good coach will always do their best to understand the unique circumstances of the person they are coaching. No two people are the same, and therefore, no two coaching assignments are the same. You have to meet the person you are attempting to coach “where they are,” because a good coaching relationship is exactly […]

In a recent workshop, one participant asked a series of questions about how broad the application of the content we were teaching in the course actually was. I answered in a very “Latimer way,” by saying that our model applies to all forms of workplace communication: meetings, conference calls, presentations, email exchanges, etc. As I […]

In the latest episode of The Message Makeover, we interview Chris Kelly on a range of fascinating issues, from owning an NBA team and reopening a professional sports league during a pandemic, to the rise of social media echo chambers and the loss of privacy, with a little bit of light politics thrown in. Currently, […]

(Hello, clients and friends of The Latimer Group. We are excited to re-introduce you to Fathom, which we launched in late 2019… but like so many other things, lost some momentum amidst the turmoil of 2020. The tagline for Fathom is “Strategies for Creating the Persuasive Organization,” which exactly captures our intent with this piece. […]

Let me get the footnote of attribution out of the way. I “borrowed” that line, with permission, from my great friend and business school classmate, Phil Bonanno. And now back to our regularly scheduled program… My colleagues and I talk all the time about how listening, awareness and respect are critical building blocks of persuasion. You simply can’t […]

I’ve been thinking a lot lately about personal behaviors, especially in relation to how we “show up” in a professional setting. And here are five things that always seem to jump to the front of the line for me, as being the most important communication behaviors. Think about this… What would it be like if you could… […]

Read this issue in its original magazine format. Leading The Evolution A year ago, businesses faced a challenge like no other. The COVID-19 pandemic brought lockdowns, large- scale transition to working at home, and an overnight moratorium on business travel. Airports idled. Employees, co-workers, and clients lived in tiny boxes on the screen. As the […]

This post was written by Hannah Morris, Director of Assessment & Advancement at The Latimer Group. “I’m smiling at you.” “And I’m giving you a tired face.” This was the exchange I had with my daughter the other day as we were walking in public, masked. We had gone a long distance and I wanted to show […]

When people are asking us questions — during an interview, sales pitch, presentation, or anything else — there are lots of ways to think about and prepare for those questions. Let’s think about this on several levels. The lowest, and worst level, is when we don’t think about the Q&A at all. We don’t anticipate […]

If your communication problem is time, then brevity is your friend. Make sure to shorten your message significantly. Reduce your information to a list of “three things,” so that your message is easier to remember. If your communication problem is attention span, then a “hook” is your friend. Work hard to connect with your audience with something […]