Dean Brenner

Communicating through conflict doesn’t have to be that hard. It can be… but it doesn’t have to be. And the key is your mindset during the conflict. What are you thinking about when communicating with the person you are in conflict with? Are you thinking about winning the discussion, regardless of what comes later? Are […]

Being a great communicator is about so much more than the sales call you’re about to make, the meeting you’re about to join, or the conversation you’re about to have… Beyond the immediate benefits of closing a sale, or contributing to a meeting, great communication skills create several significant realities that will benefit you in […]

Does your organization accurately communicate your message and your brand to the street? Does your entire organization communicate a consistent message out to your customers, vendors, partners or shareholders? Are you sure? The larger your organization is, the more common it is to have communication gaps. Simple fact. And therefore, the larger your organization is, […]

As a business community, we spend a lot of time and money talking about and studying the concept of “change management.” And I understand why. It is an important concept, and organizations and their leaders need to be able to navigate the way through those major moments of change. Get it right, and lots of […]

It will be years before we understand the real and full impact of our COVID years. The impacts on our children and their education, the economy, how we socialize, and how we work are only now starting to become clear. But a few key things are already clear, at least for now. And not all […]

(Author’s Note: This is a topic I have written on many times in the past. But I recently had an acquaintance come to me and ask me for help with an upcoming wedding toast. This made me realize, once again, that there is value in not only using this blog to help you prep for your […]

My colleagues and I spend just as much time changing the way people think about communication as we do anything else. Better communication is not about new tips or tricks (a line I hear in workshops a lot… “I am looking forward to getting some new tips.” Wow, does that drive me nuts.) Better communication is about a lot […]

Do you ever have to participate in a standard, regularly-scheduled meeting within your company, where you (or someone you work with) presents updated data and information on the business/project? (I am sure your answer is “yes.” Most of us have.) Do these meetings end up feeling like the same meeting over and over and over […]

There are a few scenarios that show up frequently in our workshops. And one of the most common is a request from a participant to help them sell their idea/initiative/recommendation. Nearly every day, we work with people who have looked at the problem, done the research, and believe they have the correct solution or idea […]

People are constantly evolving. As we grow, get older, and experience new things, the sum total of who we are is constantly changing. We are not the same people we were a year ago, two years ago, ten years ago. Because every experience, every relationship, every success, every failure, has an impact on the bottom […]