Dean Brenner

The Recipe for Great Communication contains 5 ingredients: Clarity, Brevity, Context, Impact, and Value. But depending on your audience’s “taste” — that is, depending on what kind of information your audience needs — those ingredients may vary in proportion. So, how do we know how much of each ingredient to use when we prepare for meetings […]

“Everyone has a plan until they get punched in the mouth.” – Mike Tyson People love to plan. Everyone has a plan. You can’t do anything in today’s world without a plan. But having a plan is only part of the equation… and I would say it is the easy part. The harder part of […]

Last week, we wrote about the first step in aligning a successful team: Have a goal. Without a clear goal or mission, then the team will have no purpose, no idea where it is going. Sounds obvious, right? Sure it does. But in our experience, this seemingly obvious step gets missed all the time. There […]

Regardless of our industry, our organization and our role within our organization, the ability to align and motivate the people who work for us or with us is a mission critical skill. Simple fact. And this is not an easy thing to do. Almost everyone shows up with their own ideas, their own agenda, and their […]

Have you ever listened to that person who says something like “um” over and over and over? After a while, all you hear are the “ums.” How about the person who says “like,” or “you know?” Hard to listen to that after a while. How about the person who qualifies everything they say with a […]

Earlier this morning, I was thinking about the way I coach clients. My colleagues and I always preach the important of message AND delivery. Message matters, first and foremost. But the way in which the message is delivered has a huge impact on the way the message is received. And then on my drive into […]

We have written recently about the political divide in our country and how ineffective so many of us are in our communication on political topics. No one listens, everyone judges, and everyone believes that they are morally right in their beliefs. We are all living in our own echo chambers, where we distance ourselves from […]

Several of my coaching conversations have been focused on the same thing of late… when I am speaking to my boss, how do I stay out of the weeds? I get stuck in the deep detail, and he/she gets frustrated with me. Sound familiar? “Too much detail” is a constant issue in the 21st century […]

The world I grew up in and the world my young son is growing up in are vastly different. And I’m not even that old! But when I was a kid, there was no cable TV, no internet, no streaming content… We had five channels, and you watched what was on, commercials and all, and […]

I’m working with an executive right now who has an interesting and engaging leadership style. He likes to collaborate, he likes dialogue, he wants to hear what people have to say. He allows lots of input, and seems to detest strict hierarchy. I like this style, actually, because it is similar to my own. But […]