Dean Brenner

At the risk of oversimplification, there are two macro “messaging problems” that come up a lot in our work. Problem #1: the speaker knows what they want to achieve, has a general goal in mind, but has not put enough thought into the details of the message and how they will achieve the goal. They […]

This blog post was inevitable. I was always going to write it. I just needed a moment of inspiration. Because when your favorite poem is quoted by your favorite actor/comedian, in your favorite scene from your favorite movie, the stars are about as aligned as they could possibly be. So, late the other night I was flipping around […]

At The Latimer Group, we talk and write all the time about the ability to communicate clearly. That is our purpose, our mission, our raison d’etre. To succeed in the 21st century global business environment, you need to be able to communicate with your colleagues, employees, customers, prospects, and shareholders, and you need to be […]

So much of the psychology of our business culture is about teams, working together, looking for the “win-win” scenario… and that’s all good. Those are good things to work towards. But can we be part of a collaborative environment, and still be able to ask the hard and uncomfortable questions? I hope so, because it’s […]

Sometimes it is hard to know the right way to say or write something. Sometimes it is hard to know the correct tone to take. How should I speak to these people? How formal or informal should it be? The answers depend on lots of things: the nature and seriousness of the topic; the level of […]

One of the best parts of the client workshops we teach is that our clients are really smart people. We are blessed to be able to work with so many companies, which are full of bright, qualified, hard-working people. Sure… I am kissing up to our clients this morning… but it also happens to be true. And frequently someone […]

We have clients across a range of industries and on five continents. And no matter where we go, no matter what the industry is, everyone complains about the exact same thing. Everyone wants their colleagues, customers, vendors or partners to simply get to the point. We, all of us, have a chronic business problem of […]

Learning how to become an expert in anything is complex… mastering an athletic skill, inhabiting a character in a play, communicating in a powerful way, or anything else. Expertise, in any endeavor, is not easy to accomplish. Whenever I take a close look at the training and preparation habits of elite performers (something I do […]

Lots of people spend time working on their preparation for their presentations. But for many, we spend considerably less time preparing for what follows the presentation… the Q&A. And in fact, one of the questions we hear most often in our coaching sessions is this: Can you help me sound more confident, when I am […]

When you speak to an audience — be it a room full of executives, a staff meeting, or a one-on-one phone call with a client — keeping a few key concepts in mind can help you get your message across persuasively and powerfully. Clarity, for example, ensures that your audience understands exactly what you are saying; brevity […]